hitagi-entrada/classes/AGIEntrada.php

<?php

namespace Hitlabs\Hitagi;

class AGIEntrada
{
	private $globais = array();
	private $injection = array();

	public function __construct($injection, $globais = array())
	{
		$globais['fgId'] = $globais['fgId'] ?? null;
		$globais['hostname'] = $globais['hostname'] ?? null;
		$globais['hostip'] = $globais['hostip'] ?? null;
		$globais['logEnabled'] = $globais['logEnabled'] ?? null;
		$globais['appdir'] = $globais['appdir'] ?? null;
		$globais['isXampp'] = $globais['isXampp'] ?? null;
		$this->globais = $globais;
		$this->injection = $injection;
	}

	public function agiRunCmd($command)
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog($command);
		$return = '';
		if ($this->globais['isXampp']) {
			$return = '200 result=1 (isXampp)';
		} else {
			$return = $this->injection['agiRunCmd']($command);
		}
		$this->agiLog($return);
		return $return;
	}

	public function agiLog($texto)
	{
		return $this->injection['agiLog']($texto);
	}

	// --------------------------------------------------------------------------------------------------------------------------------

	public function logStart()
	{
		if ($this->globais['logEnabled']) {
			$texto = date("Y-m-d H:i:s") . "<hr>";
			$target = $this->globais['appdir'] . DIRECTORY_SEPARATOR . 'log' . DIRECTORY_SEPARATOR .  'log.html';
			$fp = fopen($target, 'w');
			fwrite($fp, $texto);
			fclose($fp);
		}
	}

	public function logAdd($texto)
	{
		if ($this->globais['logEnabled']) {
			$target = $this->globais['appdir'] . DIRECTORY_SEPARATOR . 'log' . DIRECTORY_SEPARATOR .  'log.html';
			$fp = fopen($target, 'a');
			fwrite($fp, $texto);
			fclose($fp);
		}
	}

	// --------------------------------------------------------------------------------------------------------------------------------

	public function fgGet()
	{
		$this->globais['fgItens'] = array();
		$this->globais['fgItemStart'] = array();
		if (!is_null($this->globais['fgId'])) {
			if ($this->globais['isXampp']) {
				$target = $this->globais['appdir'] . DIRECTORY_SEPARATOR . 'dial' . DIRECTORY_SEPARATOR . $this->globais['fgId'] . '.json';
			} else if (!is_null($this->globais['hostip'])) {
				// http://177.107.205.248/fluxograma/data-json/8999.json
				$target = 'http://' . $this->globais['hostip'] . '/fluxograma/data-json/' . $this->globais['fgId'] . '.json';
			} else if (file_exists('/etc/asterisk')) {
				$target = '/var/www/html/fluxograma/data-json/' . $this->globais['fgId'] . '.json';
			}
			$itens = file_get_contents($target);
			if ($itens !== false) {
				$itens = json_decode($itens, true);
				foreach ($itens as $item) {
					$this->globais['fgItens'][$item['id']] = $item;
					if ($item['cmd'] == 'start') {
						$this->globais['fgItemStart'] = $item;
					}
				}
				unset($itens);
			}
		}
	}

	// --------------------------------------------------------------------------------------------------------------------------------

	public function agiAddCallback($args = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($args, true));

		// https://www.voip-info.org/asterisk-auto-dial-out/

		$args['ramal'] = isset($args['ramal']) ? $args['ramal'] : '';
		$args['numero'] = isset($args['numero']) ? $args['numero'] : '';

		//$calldata = "Channel: PJSIP/" . $args['ramal'] . "\n";
		//$calldata.= "Context: padrao\n";
		//$calldata.= "Extension: " . $args['numero'] . "\n";

		$calldata = "Channel: Local/" . $args['ramal'] . "@padrao" . "\n";
		$calldata .= "Context: padrao\n";
		$calldata .= "Extension: 0" . $args['numero'] . "\n";

		// MaxRetries
		// RetryTime
		// WaitTime
		$filename = time() . '-' . rand(100, 999) . '.call';

		/*
		if (file_exists('/var/www/html/hitmanager/dial/')) {
			$target = '/var/www/html/hitmanager/dial/' . $filename;
			file_put_contents($target, $calldata);
			$time = time() + 30;
			touch($target, $time);
		}

		if (file_exists('/var/spool/asterisk/outgoing/')) {
			$target2 = '/var/spool/asterisk/outgoing/' . $filename;
			rename($target, $target2);
		}
		*/

		/*
		$target = $this->globais['appdir'] . DIRECTORY_SEPARATOR . 'outgoing' . DIRECTORY_SEPARATOR . $filename;
		file_put_contents($target, $calldata);
		$time = time() + 30;
		touch($target, $time);
		*/

		$argssend = array();
		// $argssend['filedir'] = '/var/spool/asterisk/outgoing';
		$argssend['filedir'] = '/var/www/html/apagar';
		$argssend['filename'] = $filename;
		$argssend['filebase64'] = base64_encode($calldata);
		$arquivoremoto = new ArquivoRemoto();
		$arquivoremoto->ip = $this->globais['hostip'];
		$this->agiLog(print_r($arquivoremoto, true));
		$response = $arquivoremoto->salvar($argssend);
		$this->agiLog(print_r($response, true));

	}

	public function agiRecordFilaIfAuditoria($args = array())
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog(print_r($args, true));
		$return = '';
		$args['idqueue'] = isset($args['idqueue']) ? $args['idqueue'] : '';
		$gravar = $this->hitpbxCheckAuditoria(array('idqueue' => $args['idqueue']));
		if ($gravar) {
			$response = $this->agiRunRecord(array('tipo' => 'auditoria_fila', 'idqueue' => $args['idqueue']));
		}
		return $return;
	}

	public function agiRecordRamaisIfAuditoria($args = array())
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog(print_r($args, true));
		$return = '';
		$args['ramal'] = isset($args['ramal']) ? $args['ramal'] : '';
		$args['ramais'] = isset($args['ramais']) ? $args['ramais'] : array();
		if ($args['ramal'] != '') {
			$args['ramais'][] = $args['ramal'];
		}
		foreach ($args['ramais'] as $ramal) {
			$gravar = $this->hitpbxCheckAuditoria(array('ramal' => $ramal));
			if ($gravar) {
				//$response = agiRunCmd('EXEC NOOP SIM'.$ramal);
				$response = $this->agiRunRecord(array('tipo' => 'auditoria_ramal', 'ramal' => $ramal));
			} else {
				//$response = agiRunCmd('EXEC NOOP NAO'.$ramal);
			}
		}
		return $return;
	}

	public function agiRunDialNumeroExterno($numero = '')
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog($numero);
		$return = '';

		//$cmd = 'EXEC Dial SIP/SER2105/'.$numero.',30,Tt ""';
		$cmd = 'EXEC Dial Local/' . $numero . '@checksaida,30,Tt ""';
		$response = $this->agiRunCmd($cmd);

		$cmd = 'GET VARIABLE DIALSTATUS';
		$response = $this->agiRunCmd($cmd);
		$explodido = explode("(", $response);
		if (count($explodido) > 1) {
			$return = substr($explodido[1], 0, -1);
			if ($return != 'ANSWER') {
				$cmd = 'EXEC PLAYBACK /var/lib/asterisk/sounds/pt_BR/exten-unavail ""';
				$response = $this->agiRunCmd($cmd);
			}
		}

		return $return;
	}

	public function agiRunDialRamal($ramal = '')
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog($ramal);

		$return = '';

		$runNext = true;

		$desvio = $this->hitpbxGetDesvioFrom(array('tipo' => 'ramal', 'value' => $ramal));
		if (count($desvio)) {
			$runNext = false;
			if ($desvio['shortname'] == 'numeroexterno') {
				$return = $this->agiRunDialNumeroExterno($desvio['numero']);
			}
			if ($desvio['shortname'] == 'queue') {
				$queuestatus = $this->agiRunQueue(array('id' => $desvio['queue']));
				if ($queuestatus == '') {
					$return = 'ANSWER';
				}
			}
			if ($desvio['shortname'] == 'ramal') {
				$return = $this->agiRunDialRamal($desvio['ramal']);
			}
			if ($desvio['shortname'] == 'voicemail') {
				$this->agiRunVoicemail($desvio['ramal']);
				$return = 'ANSWER';
			}
			if ($desvio['shortname'] == 'numeroexterno') {
				$this->agiRunDialNumeroExterno($desvio['numero']);
			}
		}

		if ($runNext) {

			$ramais_vai_tocar = array();

			$cmd = 'EXEC Dial ';

			$ramais_secretaria = $this->hitpbxGetRamaisSecretariaFromRamal($ramal);
			if (count($ramais_secretaria)) {
				foreach ($ramais_secretaria as $ramal) {

					$response = $this->agiRunCmd('GET FULL VARIABLE ${PJSIP_DIAL_CONTACTS(' . $ramal . ')}');
					$contacts = str_replace('200 result=1 (', '', $response);
					$contacts = substr($contacts, 0, -1);

					$ramais_vai_tocar[] = $ramal;
					if ($cmd != 'EXEC Dial ') {
						$cmd .= '&';
					}
					//$cmd.= 'PJSIP/'.$ramal;
					//$cmd.= '${PJSIP_DIAL_CONTACTS('.$ramal.')}';
					$cmd .= $contacts;

					$response = $this->agiRunCmd('GET FULL VARIABLE ${PJSIP_DIAL_CONTACTS(SIP' . $ramal . ')}');
					$contacts2 = str_replace('200 result=1 (', '', $response);
					$contacts2 = substr($contacts2, 0, -1);
					$cmd .= '&' . $contacts2;
				}
				$cmd .= ',30,Tt ""';
			} else {

				$response = $this->agiRunCmd('GET FULL VARIABLE ${PJSIP_DIAL_CONTACTS(' . $ramal . ')}');
				$contacts = str_replace('200 result=1 (', '', $response);
				$contacts = substr($contacts, 0, -1);

				$ramais_vai_tocar[] = $ramal;
				//$cmd.= 'PJSIP/' . $ramal;
				//$cmd.= '${PJSIP_DIAL_CONTACTS('.$ramal.')}';
				$cmd .= $contacts;

				$response = $this->agiRunCmd('GET FULL VARIABLE ${PJSIP_DIAL_CONTACTS(SIP' . $ramal . ')}');
				$contacts2 = str_replace('200 result=1 (', '', $response);
				$contacts2 = substr($contacts2, 0, -1);
				$cmd .= '&' . $contacts2;

				$ring_timeout = $this->hitpbxGetRingTimeoutFromRamal($ramal);
				if (empty($ring_timeout)) {
					$cmd .= ',30,Tt ""';
				} else {
					$cmd .= ',' . $ring_timeout . ',Tt ""';
				}
			}

			/*
			$uniqueid = agiVarGet('UNIQUEID');
			$argssend = array();
			$argssend["companyId"] = "1";
			$argssend["crmPhone"] = $GLOBALS['callerid'];
			$argssend["operation"] = "inboundAnsweredCall";
			$argssend["crmAgent"] = $ramal;
			$argssend["srcPhone"] = $GLOBALS['callerid'];
			$argssend["dstPhone"] = $ramal;
			$argssend["operationStatus"] = "update-answer";
			$argssend["uniqueid"] = $uniqueid;
			crmSend($argssend);
			*/

			// ...
			$response = $this->agiRecordRamaisIfAuditoria(array('ramais' => $ramais_vai_tocar));
			$response = $this->agiRunCmd($cmd);
			// ...

			//$argssend["operationStatus"] = "hangup";
			//crmSend($argssend);

			$cmd = 'GET VARIABLE DIALSTATUS';
			$response = $this->agiRunCmd($cmd);
			$explodido = explode("(", $response);
			if (count($explodido) > 1) {
				$return = substr($explodido[1], 0, -1);
				if ($return != 'ANSWER') {
					$cmd = 'EXEC PLAYBACK /var/lib/asterisk/sounds/pt_BR/exten-unavail ""';
					$response = $this->agiRunCmd($cmd);
					$callback = $this->hitpbxGetCallbackFromRamal($ramal);
					if ($callback == '1') {
						$callerid = $this->agiVarGet('CALLERID');
						$arr = array(
							'ramal' => $ramal,
							'numero' => $callerid
						);
						$this->agiAddCallback($arr);
					}
				}
			}
		}

		return $return;
	}

	public function agiRunDialRamalGrupo($callgroup = '')
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog($callgroup);

		$return = '';

		$runNext = true;

		$desvio = $this->hitpbxGetDesvioFrom(array('tipo' => 'ramalgrupo', 'value' => $callgroup));
		if (count($desvio)) {
			$runNext = false;
			if ($desvio['shortname'] == 'queue') {
				$queuestatus = $this->agiRunQueue(array('id' => $desvio['queue']));
				if ($queuestatus == '') {
					$return = 'ANSWER';
				}
			}
			if ($desvio['shortname'] == 'ramal') {
				$return = $this->agiRunDialRamal($desvio['ramal']);
			}
			if ($desvio['shortname'] == 'ramalgrupo') {
				$return = $this->agiRunDialRamalGrupo($desvio['callgroup']);
			}
			if ($desvio['shortname'] == 'voicemail') {
				$this->agiRunVoicemail($desvio['ramal']);
				$return = 'ANSWER';
			}
			if ($desvio['shortname'] == 'numeroexterno') {
				$this->agiRunDialNumeroExterno($desvio['numero']);
			}
		}

		if ($runNext) {

			$ramais_vai_tocar = array();

			$cmd = 'EXEC Dial ';
			$query = "SELECT ramal FROM tab_ramal WHERE callgroup = '" . mysqli_real_escape_string($this->globais['db'], $callgroup) . "'";
			$query_result = mysqli_query($this->globais['db'], $query) or die(mysqli_error($this->globais['db']));
			while ($resultLinha = mysqli_fetch_assoc($query_result)) {
				if ($cmd != 'EXEC Dial ') {
					$cmd .= '&';
				}
				$cmd .= 'PJSIP/' . $resultLinha['ramal'];
				$ramais_vai_tocar[] = $resultLinha['ramal'];
			}
			$cmd .= ' ""';

			$response = $this->agiRecordRamaisIfAuditoria(array('ramais' => $ramais_vai_tocar));
			$response = $this->agiRunCmd($cmd);

			$cmd = 'GET VARIABLE DIALSTATUS';
			$response = $this->agiRunCmd($cmd);
			$explodido = explode("(", $response);
			if (count($explodido) > 1) {
				$return = substr($explodido[1], 0, -1);
				if ($return != 'ANSWER') {
					$cmd = 'EXEC PLAYBACK /var/lib/asterisk/sounds/pt_BR/exten-unavail ""';
					$response = $this->agiRunCmd($cmd);
				}
			}
		}

		return $return;
	}

	public function agiRunQueue($args = array())
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog(print_r($args, true));

		$return = '';

		$args['id'] = isset($args['id']) ? $args['id'] : '';
		$args['timeout'] = isset($args['timeout']) ? $args['timeout'] : '';

		$runNext = true;

		$cmd = 'SET VARIABLE __AGIQUEUEID "Q' . $args['id'] . '"';
		$response = $this->agiRunCmd($cmd);

		$queuenome = $this->hitpbxGetQueuenomeFromId($args['id']);
		$cmd = 'SET VARIABLE __AGIQUEUENOME "' . $queuenome . '"';
		$response = $this->agiRunCmd($cmd);

		// teste
		// $cmd = 'GET FULL VARIABLE ${QUEUE_WAITING_COUNT(' . $args['id'] . ')}';
		// $cmd = 'GET FULL VARIABLE ${QUEUE_MEMBER(' . $args['id'] . ',ready)}';
		// $response = agiRunCmd($cmd);

		// $cmd = 'SET VARIABLE AGICALLBACKQUEUEID 32';
		// $response = agiRunCmd($cmd);
		// ...

		// MONITOR_FILENAME=FILA_${STRFTIME(${EPOCH},,%Y-%m-%d_%H-%M-%S)}_${UNIQUEID}_${CALLERID(num)}_${EXTEN}
		// $cmd = "SET VARIABLE MONITOR_FILENAME FILA_" . date("Y-m-d_H-i-s") . "_" . $GLOBALS['uniqueid'] . "_" . $GLOBALS['callerid'] . "_" . $GLOBALS['fgId'];
		$cmd = "SET VARIABLE MONITOR_FILENAME QUEUE_" . date("Y-m-d") . "_" . date("H-i-s") . "_" . $this->globais['uniqueid'] . "_" . $this->globais['callerid'] . "_" . $this->globais['fgId'];
		$response = $this->agiRunCmd($cmd);
		// $cmd = "SET VARIABLE GLOBAL(AGIRECORDNAME) QUEUE_" . date("Y-m-d") . "_" . date("H-i-s") . "_" . $GLOBALS['uniqueid'] . "_" . $GLOBALS['callerid'] . "_" . $GLOBALS['fgId'];
		$cmd = "SET VARIABLE __AGIRECORDNAME QUEUE_" . date("Y-m-d") . "_" . date("H-i-s") . "_" . $this->globais['uniqueid'] . "_" . $this->globais['callerid'] . "_" . $this->globais['fgId'];
		$response = $this->agiRunCmd($cmd);

		$desvio = $this->hitpbxGetDesvioFrom(array('tipo' => 'queue', 'value' => $args['id']));

		if ($this->globais['isXampp']) {
			$rnd = rand(1, 100);
			if ($rnd >= 80) {
				$desvio = array();
			} else if ($rnd >= 60) {
				$desvio = array('shortname' => 'queue', 'queue' => '3');
			} else if ($rnd >= 40) {
				$desvio = array('shortname' => 'ramal', 'ramal' => '1001');
			} else if ($rnd >= 20) {
				$desvio = array('shortname' => 'voicemail', 'ramal' => '1001');
			} else {
				$desvio = array('shortname' => 'numeroexterno', 'numero' => '551138118400');
			}
		}

		if (count($desvio)) {
			// logAdd("desvio: ".json_encode($desvio)."<br>");
			$runNext = false;
			if ($desvio['shortname'] == 'queue') {
				$return = $this->agiRunQueue(array('id' => $desvio['queue']));
			}
			if ($desvio['shortname'] == 'ramal') {
				$response = $this->agiRunDialRamal($desvio['ramal']);
				if ($response == 'ANSWER') {
					$return = '';
				}
			}
			if ($desvio['shortname'] == 'voicemail') {
				$this->agiRunVoicemail($desvio['ramal']);
				$return = '';
			}
			if ($desvio['shortname'] == 'numeroexterno') {
				$this->agiRunDialNumeroExterno($desvio['numero']);
			}
		}

		if ($runNext) {

			// $response = agiRunCmd('SET VARIABLE GLOBAL(AGIIVRSTOP) NAO');
			$response = $this->agiRunCmd('SET VARIABLE __AGIIVRSTOP NAO');

			if (empty($args['timeout'])) {
				$cmd = 'EXEC Queue Q' . $args['id'] . ',ctT';
			} else {
				$cmd = 'EXEC Queue Q' . $args['id'] . ',ctT,,,' . $args['timeout'];
			}

			$response = $this->agiRecordFilaIfAuditoria(array('idqueue' => $args['id']));
			$response = $this->agiRunCmd($cmd);

			$cmd = 'GET VARIABLE QUEUESTATUS';
			$response = $this->agiRunCmd($cmd);
			// $this->logAdd('GET VARIABLE QUEUESTATUS: ' . $response . '<br>');

			if ($this->globais['isXampp']) {
				$rnd = rand(1, 100);
				if ($rnd >= 50) {
					$response = 'TIMEOUT';
				} else {
					$response = '';
				}
			}

			// logAdd("QUEUESTATUS: ".$response);

			if (strpos($response, 'TIMEOUT')) {
				$return = 'timeout';
			}

			// ...
			// $agiivrstop = agiVarGet("GLOBAL(AGIIVRSTOP)");
			$agiivrstop = $this->agiVarGet("AGIIVRSTOP");
			$agiivrstop = str_replace('"', '', $agiivrstop);
			// logAdd('AGIIVRSTOP: '.$agiivrstop.'<br>');
			if ($agiivrstop == 'SIM') {
				// logAdd('FOI SIM<br>');
				$return = 'stopivr';
			}
			// ...

		}

		return $return;
	}

	public function agiRunRecord($args = array())
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog(print_r($args, true));

		/*
		Layout dos arquivos:
			TIPO_DATA_HORA_UNIQUEID_CALLERID_ORIGEM_DESTINO
		Exemplo ramal:
			AUDITORIA-RAMAL_2023-11-29_10-33-55_1701264825.168_2004_2005.wav
		Exemplo fial de atendimento (o destino é o id da tab_queue)
			AUDITORIA-QUEUE_2023-11-29_10-54-36_1701266065.175_2004_14.wav
		*/

		$return = '';
		$args['tipo'] = isset($args['tipo']) ? $args['tipo'] : '';
		if ($args['tipo'] == 'auditoria_fila') {
			$args['idqueue'] = isset($args['idqueue']) ? $args['idqueue'] : '';
			if (is_numeric($args['idqueue'])) {
				$uniqueid = $this->agiVarGet('UNIQUEID');
				$callerid = $this->agiVarGet('CALLERID');
				//$cmd = 'EXEC MixMonitor AUDITORIA-QUEUE_'.date("Y-m-d").'_'.date("H-i-s").'_'.$uniqueid.'_'.$callerid.'_'.$args['idqueue'].'.wav';
				$cmd = 'EXEC MixMonitor AUDITORIA-QUEUE_' . date("Y-m-d") . '_' . date("H-i-s") . '_' . $uniqueid . '_' . $callerid . '_' . $args['idqueue'] . '.ogg';
				$response = $this->agiRunCmd($cmd);
			}
		}
		if ($args['tipo'] == 'auditoria_ramal') {
			$args['ramal'] = isset($args['ramal']) ? $args['ramal'] : '';
			if (is_numeric($args['ramal'])) {
				$uniqueid = $this->agiVarGet('UNIQUEID');
				$callerid = $this->agiVarGet('CALLERID');
				//$cmd = 'EXEC MixMonitor AUDITORIA-RAMAL_'.date("Y-m-d").'_'.date("H-i-s").'_'.$uniqueid.'_'.$callerid.'_'.$args['ramal'].'.wav';
				$cmd = 'EXEC MixMonitor AUDITORIA-RAMAL_' . date("Y-m-d") . '_' . date("H-i-s") . '_' . $uniqueid . '_' . $callerid . '_' . $args['ramal'] . '.ogg';
				$response = $this->agiRunCmd($cmd);
			}
		}
		return $return;
	}

	public function agiRunVoicemail($ramal = '')
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog($ramal);
		$return = $this->agiRunCmd('EXEC VOICEMAIL ' . $ramal);
		return $return;
	}

	public function agiVarGet($varName = '')
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog($varName);

		$return = '';

		if ($this->globais['isXampp']) {

			$return = '';
		} else {

			//$cmd = 'GET VARIABLE UNIQUEID'; // 200 result=1 (1695911399.249)
			//$cmd = 'GET VARIABLE CALLERID(all)'; // 200 result=1 ("" <2001>)
			//$cmd = 'GET VARIABLE EXTEN'; // 200 result=1 (2501)

			$cmd = '';
			if ($varName == 'CALLERID') {
				$cmd = 'GET VARIABLE CALLERID(all)';
			} else {
				$cmd = 'GET VARIABLE ' . $varName;
			}

			$response = $this->agiRunCmd($cmd);

			if ($varName == 'CALLERID') {
				if (substr($response, 0, 14) == '200 result=1 (') {
					$explodido = explode('<', $response);
					// $return = str_replace('>)', '', trim($explodido[1]));
					$return = substr(trim($explodido[1]), 0, -2);
				}
			} else {
				$explodido = explode("(", $response);
				if (count($explodido) > 1) {
					$explodido = explode(")", $explodido[1]);
					$return = $explodido[0];
				}
			}
		}

		return $return;
	}

	public function agiVarSet($varName = '', $varValue = '')
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog($varName);
		// $this->agiLog($varValue);
		if ($this->globais['isXampp']) {
			return '';
		} else {
			if ($varName == 'CALLERID') {
				$varName = 'CALLERID(num)';
			}
			$return = $this->agiRunCmd('SET VARIABLE ' . $varName . ' ' . $varValue);
			return $return;
		}
	}

	// --------------------------------------------------------------------------------------------------------------------------------

	public function fgItemGetChildrenFrom($fgItemFrom = array())
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog(print_r($fgItemFrom, true));
		$return = array();
		reset($this->globais['fgItens']);
		foreach ($this->globais['fgItens'] as $fgItem) {
			if ($fgItem['cmd'] != 'start') {
				if ($fgItem['idmaster'] == $fgItemFrom['id']) {
					$return[$fgItem['id']] = $fgItem;
				}
			}
		}
		return $return;
	}

	public function fgItemGetMasterFrom($fgItemFrom = array())
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog(print_r($fgItemFrom, true));
		$return = array();
		if (isset($this->globais['fgItens'][$fgItemFrom['idmaster']])) {
			$return = $this->globais['fgItens'][$fgItemFrom['idmaster']];
		}
		return $return;
	}

	public function fgItemIsDialplanCheckvar($fgItem = array())
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog(print_r($fgItem, true));
		if (isset($fgItem['defaultvalues']['cmd'])) {
			if ($fgItem['defaultvalues']['cmd'] == 'dialplan.checkvar') {
				return true;
			}
		}
		if ($fgItem['cmd'] == 'dialplan.checkvar') {
			return true;
		}
		return false;
	}

	public function fgItemRun($fgItem = array())
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog(print_r($fgItem, true));

		$this->logAdd("<hr>fgItemRun<br>");
		$this->logAdd("<pre>" . print_r($fgItem, true) . "</pre><br>");

		// teste arquivoremoto
		// $content = file_get_contents('/var/www/html/hitmanager/agi-debug.html');
		// $argssend = array();
		// $argssend['filedir'] = '/var/www/html/apagar';
		// $argssend['filename'] = 'teste.html';
		// $argssend['filebase64'] = base64_encode($content);
		// $arquivo_removo = new ArquivoRemoto();
		// $response = $arquivo_removo->salvar($argssend);
		// ...

		if (count($fgItem) > 0) {

			if ($fgItem['cmd'] == 'agi.exec') {
				$this->fgItemRunAgiExec($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'blacklist.check') {
				$this->fgItemRunBlacklistCheck($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'blacklist.true') {
				$this->fgItemRunBlacklistTrue($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'blacklist.false') {
				$this->fgItemRunBlacklistFalse($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'callerid.change') {
				$this->fgItemRunCalleridChange($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'cnpj.check') {
				$this->fgItemRunCNPJCheck($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'cnpj.true') {
				$this->fgItemRunCNPJCheckTrue($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'cnpj.false') {
				$this->fgItemRunCNPJCheckFalse($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'condtempo.check') {
				$this->fgItemRunCondTempoCheck($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'condtempo.true') {
				$this->fgItemRunCondTempoCheckTrue($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'condtempo.false') {
				$this->fgItemRunCondTempoCheckFalse($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'cpf.check') {
				$this->fgItemRunCPFCheck($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'cpf.true') {
				$this->fgItemRunCPFCheckTrue($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'cpf.false') {
				$this->fgItemRunCPFCheckFalse($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'dialextension') {
				$this->fgItemRunDialExtension($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'dialgroupextension') {
				$this->fgItemRunDialGroupExtension($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'dialplan.checkvar') {
				$this->fgItemRunDialplanCheckvar($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'dialplan.gosub') {
				$this->fgItemRunDialplanGosub($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'dialplan.setvar') {
				$this->fgItemRunDialplanSetvar($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'dialdigit') {
				$this->fgItemRunDialdigit($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'digit') {
				$this->fgItemRunDigit($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'digitinvalid') {
				$this->fgItemRunDigitInvalid($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'expediente.check') {
				$this->fgItemRunExpedienteCheck($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'expediente.false') {
				$this->fgItemRunExpedienteFalse($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'expediente.true') {
				$this->fgItemRunExpedienteTrue($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'feriado.check') {
				$this->fgItemRunFeriadoCheck($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'feriado.false') {
				$this->fgItemRunFeriadoFalse($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'feriado.true') {
				$this->fgItemRunFeriadoTrue($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'ivr.redirect') {
				$this->fgItemRunIVRRedirect($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'nomatch') {
				$this->fgItemRunNoMatch($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'pesqsat') {
				$this->fgItemRunPesqSat($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'playaudio') {
				$this->fgItemRunPlayaudio($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'queue') {
				$this->fgItemRunQueue($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'queue.waitingcount') {
				$this->fgItemRunQueueWaitingCount($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'queue.waitingcount-greater') {
				$this->fgItemRunQueueWaitingCountGreater($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'queue.withcallback') {
				$this->fgItemRunQueueWithCallback($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'queue.withcallback-noready') {
				$this->fgItemRunQueueWithCallbackNoReady($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'record') {
				$this->fgItemRunRecord($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'start') {
				$this->fgItemRunStart($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'timeout') {
				$this->fgItemRunTimeout($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'timeoutwithlimit') {
				$this->fgItemRunTimeoutWithLimit($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'timeoutwithlimit.limit') {
				$this->fgItemRunTimeoutWithLimitLimit($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'voicemail') {
				$this->fgItemRunVoicemail($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'whitelist.check') {
				$this->fgItemRunWhitelistCheck($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'whitelist.false') {
				$this->fgItemRunWhitelistFalse($fgItem);
				return;
			}
			if ($fgItem['cmd'] == 'whitelist.true') {
				$this->fgItemRunWhitelistTrue($fgItem);
				return;
			}
			if (isset($fgItem['defaultvalues']['cmd'])) {
				if ($fgItem['defaultvalues']['cmd'] == 'dialplan.checkvar') {
					$this->fgItemRunDialplanCheckvar($fgItem);
					return;
				}
				if ($fgItem['defaultvalues']['cmd'] == 'dialplan.gosub') {
					$this->fgItemRunDialplanGosub($fgItem);
					return;
				}
				if ($fgItem['defaultvalues']['cmd'] == 'dialplan.setvar') {
					$this->fgItemRunDialplanSetvar($fgItem);
					return;
				}
			}
		}
	}

	public function fgItemRunAgiExec($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		
		$this->logAdd("<hr>fgItemRunAgiExec<br><br>");

		$scriptname = isset($fgItem['defaultvalues']['scriptname']) ? $fgItem['defaultvalues']['scriptname'] : '';
		$value = isset($fgItem['value']) ? $fgItem['value'] : '';
		$value2 = isset($fgItem['value2']) ? $fgItem['value2'] : '';
		$value3 = isset($fgItem['value3']) ? $fgItem['value3'] : '';

		$defaultvalues_value = isset($fgItem['defaultvalues']['value']) ? $fgItem['defaultvalues']['value'] : '';
		$defaultvalues_value2 = isset($fgItem['defaultvalues']['value2']) ? $fgItem['defaultvalues']['value2'] : '';
		$defaultvalues_value3 = isset($fgItem['defaultvalues']['value3']) ? $fgItem['defaultvalues']['value3'] : '';

		$cmd = 'EXEC AGI ' . $scriptname . ',"' . $value . '","' . $value2 . '","' . $value3 . '","' . $defaultvalues_value . '","' . $defaultvalues_value2 . '","' . $defaultvalues_value3 . '"';
		$response = $this->agiRunCmd($cmd);

		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunBlacklistCheck($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		
		$this->logAdd("<hr>fgItemRunBlacklistCheck<br><br>");

		if ($this->globais['isXampp']) {
			$rnd = rand(1, 100);
			$esta_na_lista = ($rnd > 50) ? true : false;
		} else {
			$esta_na_lista = $this->hitpbxCheckBlacklist($this->globais['callerid']);
		}

		$run_next = true;

		$cmdTarget = $esta_na_lista ? 'blacklist.true' : 'blacklist.false';
		$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
		foreach ($fgItemChildren as $fgItemChild) {
			if ($run_next) {
				if ($fgItemChild['cmd'] == $cmdTarget) {
					$this->fgItemRun($fgItemChild);
					$run_next = false;
				}
			}
		}
	}

	public function fgItemRunBlacklistFalse($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunBlacklistFalse<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunBlacklistTrue($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunBlacklistTrue<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunCalleridChange($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd('<hr>fgItemRunCalleridChange<br><br>');

		$varname = 'CALLERID(num)';
		if (isset($fgItem['value2'])) {
			if (trim($fgItem['value2']) != '') {
				$varname = 'CALLERID(' . $fgItem['value2'] . ')';
			}
		}
		$varvalue = $fgItem['value'];

		$cmd = 'SET VARIABLE ' . $varname . ' ' . $varvalue;
		$response = $this->agiRunCmd($cmd);

		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunCNPJCheck($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd('<hr>fgItemRunCNPJCheck<br><br>');

		if ($this->globais['isXampp']) {
			$rnd = rand(1, 100);
			$validado = ($rnd > 50) ? true : false;
		} else {
			$validado = $this->validarCNPJ($this->globais['digitado']);
		}

		$run_next = true;

		$cmdTarget = $validado ? 'cnpj.true' : 'cnpj.false';
		$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
		foreach ($fgItemChildren as $fgItemChild) {
			if ($run_next) {
				if ($fgItemChild['cmd'] == $cmdTarget) {
					$this->fgItemRun($fgItemChild);
					$run_next = false;
				}
			}
		}
	}

	public function fgItemRunCNPJCheckFalse($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunCNPJCheckFalse<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunCNPJCheckTrue($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunCNPJCheckTrue<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunCondTempoCheck($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd('<hr>fgItemRunCondTempoCheck<br><br>');

		if ($this->globais['isXampp']) {
			$rnd = rand(1, 100);
			$periodo_match = ($rnd > 50) ? true : false;
		} else {

			$periodo_match = false;
			$periodo_id = isset($fgItem['value']) ? $fgItem['value'] : '';

			$query = "SELECT * FROM tab_periodo ";
			$query .= "WHERE id = '" . mysqli_real_escape_string($this->globais['db'], $periodo_id) . "' ";

			$weekday = date('D');
			if ($weekday == 'Mon') {
				$query .= "AND (monday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
			}
			if ($weekday == 'Tue') {
				$query .= "AND (tuesday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
			}
			if ($weekday == 'Wed') {
				$query .= "AND (wednesday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
			}
			if ($weekday == 'Thu') {
				$query .= "AND (thursday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
			}
			if ($weekday == 'Fri') {
				$query .= "AND (friday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
			}
			if ($weekday == 'Sat') {
				$query .= "AND (saturday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
			}
			if ($weekday == 'Sun') {
				$query .= "AND (sunday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
			}

			$hhmmss = date("H:i:s");
			$query .= "AND ((time_start <= '" . $hhmmss . "' AND time_stop >= '" . $hhmmss . "') OR (time_start = '00:00:00' AND time_stop = '00:00:00')) ";

			$day = date('d');
			$query .= "AND ((day_start <= '" . $day . "' AND day_stop >= '" . $day . "') OR (day_start = '0' AND day_stop = '0')) ";

			$month = date('m');
			$query .= "AND ((month_start <= '" . $month . "' AND month_stop >= '" . $month . "') OR (month_start = '0' AND month_stop = '0')) ";

			$year = date('Y');
			$query .= "AND ((year_start <= '" . $year . "' AND year_stop >= '" . $year . "') OR (year_start = '0' AND year_stop = '0')) ";

			$query_result = mysqli_query($this->globais['db'], $query);
			if (mysqli_num_rows($query_result) > 0) {
				$periodo_match = true;
			}
		}

		$run_next = true;

		$cmdTarget = $periodo_match ? 'condtempo.true' : 'condtempo.false';
		$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
		foreach ($fgItemChildren as $fgItemChild) {
			if ($run_next) {
				if ($fgItemChild['cmd'] == $cmdTarget) {
					$this->fgItemRun($fgItemChild);
					$run_next = false;
				}
			}
		}
	}

	public function fgItemRunCondTempoCheckFalse($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunCondTempoCheckFalse<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunCondTempoCheckTrue($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunCondTempoCheckTrue<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunCPFCheck($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd('<hr>fgItemRunCPFCheck<br><br>');

		if ($this->globais['isXampp']) {
			$rnd = rand(1, 100);
			$validado = ($rnd > 50) ? true : false;
		} else {
			$validado = $this->validarCPF($this->globais['digitado']);
		}

		$run_next = true;

		$cmdTarget = $validado ? 'cpf.true' : 'cpf.false';
		$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
		foreach ($fgItemChildren as $fgItemChild) {
			if ($run_next) {
				if ($fgItemChild['cmd'] == $cmdTarget) {
					$this->fgItemRun($fgItemChild);
					$run_next = false;
				}
			}
		}
	}

	public function fgItemRunCPFCheckFalse($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunCPFCheckFalse<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunCPFCheckTrue($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunCPFCheckTrue<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunDialdigit($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunDialdigit<br><br>");

		$run_next = true;

		$tamanho = strlen($this->globais['digitado']);
		if (($tamanho != 3) && ($tamanho != 4)) {
			$this->fgItemRunNextFrom($fgItem);
			$run_next = false;
		}

		if ($run_next) {

			$queue = $this->hitpbxGetQueueFromNumeroExterno(array('numero_externo' => $this->globais['digitado']));
			if (count($queue) > 0) {
				$response = $this->agiRunQueue(array('id' => $queue['id']));
				$this->fgItemRunNextFrom($fgItem);
				$run_next = false;
			}
		}

		if ($run_next) {

			$dialcontacts = '';
			$ramais_secretaria = $this->hitpbxGetRamaisSecretariaFromRamal($this->globais['digitado']);
			if (count($ramais_secretaria)) {
				foreach ($ramais_secretaria as $ramal) {
					$cmd = 'GET FULL VARIABLE ${PJSIP_DIAL_CONTACTS(' . $ramal . ')}';
					$response = $this->agiRunCmd($cmd);
					if ($this->globais['isXampp']) {
						$response = '200 result=1 (' . $ramal . ')';
					}
					$contacts = str_replace('200 result=1 (', '', $response);
					$contacts = substr($contacts, 0, -1);
					if ($dialcontacts != '') {
						$dialcontacts .= '&';
					}
					$dialcontacts .= $contacts;

					$cmd = 'GET FULL VARIABLE ${PJSIP_DIAL_CONTACTS(SIP' . $ramal . ')}';
					$response = $this->agiRunCmd($cmd);
					if ($this->globais['isXampp']) {
						$response = '200 result=1 (SIP' . $ramal . ')';
					}
					$contacts = str_replace('200 result=1 (', '', $response);
					$contacts = substr($contacts, 0, -1);
					if ($dialcontacts != '') {
						$dialcontacts .= '&';
					}
					$dialcontacts .= $contacts;
				}
			} else {

				$cmd = 'GET FULL VARIABLE ${PJSIP_DIAL_CONTACTS(' . $this->globais['digitado'] . ')}';
				$response = $this->agiRunCmd($cmd);
				if ($this->globais['isXampp']) {
					$response = '200 result=1 (' . $this->globais['digitado'] . ')';
				}
				$contacts = str_replace('200 result=1 (', '', $response);
				$contacts = substr($contacts, 0, -1);
				if ($dialcontacts != '') {
					$dialcontacts .= '&';
				}
				$dialcontacts .= $contacts;

				$cmd = 'GET FULL VARIABLE ${PJSIP_DIAL_CONTACTS(SIP' . $this->globais['digitado'] . ')}';
				$response = $this->agiRunCmd($cmd);
				if ($this->globais['isXampp']) {
					$response = '200 result=1 (SIP' . $this->globais['digitado'] . ')';
				}
				$contacts = str_replace('200 result=1 (', '', $response);
				$contacts = substr($contacts, 0, -1);
				if ($dialcontacts != '') {
					$dialcontacts .= '&';
				}
				$dialcontacts .= $contacts;
			}

			$cmd = 'EXEC Dial ' . $dialcontacts . ',30,TtU(update_call^' . $this->globais['callerid'] . '^' . $this->globais['digitado'] . '^' . $this->globais['uniqueid'] . ') ""';
			$response = $this->agiRunCmd($cmd);

			$this->globais['numerodiscado'] = $dialcontacts;

			$cmd = 'GET VARIABLE DIALSTATUS';
			$response = $this->agiRunCmd($cmd);
			if ($this->globais['isXampp']) {
				$rnd = rand(1, 100);
				if ($rnd >= 50) {
					$response = '200 result=1 (ANSWER)';
				} else {
					$response = '200 result=1 (NO ANSWER)';
				}
			}
			$explodido = explode("(", $response);
			if (count($explodido) > 1) {
				$dialstatus = substr($explodido[1], 0, -1);
			} else {
				$dialstatus = '';
			}

			$this->globais['dialstatus'] = $dialstatus;

			if ($dialstatus == 'ANSWER') {
				$this->fgItemRunNextFrom($fgItem);
			} else {

				$desvio = $this->hitpbxGetDesvioFrom(array('tipo' => 'ramal', 'value' => $this->globais['digitado']));
				if (count($desvio)) {
					$run_next = false;
					if ($desvio['shortname'] == 'numeroexterno') {
						$return = $this->agiRunDialNumeroExterno($desvio['numero']);
					}
					if ($desvio['shortname'] == 'queue') {
						$queuestatus = $this->agiRunQueue(array('id' => $desvio['queue']));
						if ($queuestatus == '') {
							$return = 'ANSWER';
						}
					}
					if ($desvio['shortname'] == 'ramal') {
						$return = $this->agiRunDialRamal($desvio['ramal']);
					}
					if ($desvio['shortname'] == 'voicemail') {
						$this->agiRunVoicemail($desvio['ramal']);
						$return = 'ANSWER';
					}
					if ($desvio['shortname'] == 'numeroexterno') {
						$this->agiRunDialNumeroExterno($desvio['numero']);
					}
				}

				if ($run_next) {

					$cmd = 'EXEC PLAYBACK /var/lib/asterisk/sounds/pt_BR/exten-unavail ""';
					$response = $this->agiRunCmd($cmd);

					$run_next = true;

					$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
					foreach ($fgItemChildren as $fgItemChild) {
						if ($run_next) {
							if ($fgItemChild['cmd'] == 'timeoutwithlimit') {
								$this->fgItemRun($fgItemChild);
								$run_next = false;
							}
						}
					}

					$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
					foreach ($fgItemChildren as $fgItemChild) {
						if ($run_next) {
							if ($fgItemChild['cmd'] == 'timeout') {
								$this->fgItemRun($fgItemChild);
								$run_next = false;
							}
						}
					}

					$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
					foreach ($fgItemChildren as $fgItemChild) {
						if ($run_next) {
							if ($fgItemChild['cmd'] == 'voicemail') {
								$this->fgItemRun($fgItemChild);
								$run_next = false;
							}
						}
					}

					if ($run_next) {
						$this->fgItemRunNextFrom($fgItem);
					}
				}
			}
		}
	}

	public function fgItemRunDialplanCheckvar($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunDialplanCheckvar<br><br>");

		$nomatch = true;
		$run_next = true;
		$fgItemMaster = $this->fgItemGetMasterFrom($fgItem);
		$fgItemChildren = $this->fgItemGetChildrenFrom($fgItemMaster);
		foreach ($fgItemChildren as $fgItemChild) {
			if (($run_next) && ($this->fgItemIsDialplanCheckvar($fgItemChild))) {
				$varname = (isset($fgItemChild['defaultvalues']['varname'])) ? $fgItemChild['defaultvalues']['varname'] : '';
				$varvalue = (isset($fgItemChild['defaultvalues']['varvalue'])) ? $fgItemChild['defaultvalues']['varvalue'] : '';
				if (isset($fgItemChild['value2'])) {
					if ($fgItemChild['value2'] != '') {
						$varname = $fgItemChild['value2'];
					}
				}
				if (isset($fgItemChild['value'])) {
					if ($fgItemChild['value'] != '') {
						$varvalue = $fgItemChild['value'];
					}
				}
				if (isset($fgItemChild['varname'])) {
					$varname = $fgItemChild['varname'];
				}
				if (isset($fgItemChild['varvalue'])) {
					$varvalue = $fgItemChild['varvalue'];
				}
				$response = $this->agiVarGet(strtoupper($varname));
				if ($this->globais['isXampp']) {
					$rnd = rand(1, 100);
					if ($rnd >= 50) {
						$response = 'ABC';
					} else {
						$response = 'XYZ';
					}
				}
				if ($response == $varvalue) {
					$this->fgItemRunNextFrom($fgItemChild);
					$nomatch = false;
					$run_next = false;
				}
			}
		}
		if ($nomatch) {
			$run_next = true;
			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItemMaster);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'nomatch') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}
		}
	}

	public function fgItemRunDialExtension($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunDialExtension<br><br>");

		$dialstatus = $this->agiRunDialRamal($fgItem['value']);

		if ($this->globais['isXampp']) {
			$this->globais['numerodiscado'] = $fgItem['value'];
			$rnd = rand(1, 100);
			if ($rnd >= 50) {
				$dialstatus = 'ANSWER';
			} else {
				$dialstatus = 'NO ANSWER';
			}
		}

		if ($dialstatus != 'ANSWER') {

			$run_next = true;

			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'timeoutwithlimit') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}

			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'timeout') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}

			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'voicemail') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}

			if ($run_next) {
				$this->fgItemRunNextFrom($fgItem);
			}
		} else {

			$this->fgItemRunNextFrom($fgItem);
		}
	}

	public function fgItemRunDialGroupExtension($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunDialGroupExtension<br><br>");

		$dialstatus = $this->agiRunDialRamalGrupo($fgItem['value']);

		if ($this->globais['isXampp']) {
			$this->globais['numerodiscado'] = '1111';
			$rnd = rand(1, 100);
			if ($rnd >= 50) {
				$dialstatus = 'ANSWER';
			} else {
				$dialstatus = 'NO ANSWER';
			}
		}

		if ($dialstatus != 'ANSWER') {

			$run_next = true;

			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'timeoutwithlimit') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}

			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'timeout') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}

			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'voicemail') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}

			if ($run_next) {
				$this->fgItemRunNextFrom($fgItem);
			}
		} else {
			$this->fgItemRunNextFrom($fgItem);
		}
	}

	public function fgItemRunDialplanGosub($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunDialplanGosub<br><br>");

		$ctxname = isset($fgItem['defaultvalues']['ctxname']) ? $fgItem['defaultvalues']['ctxname'] : '';
		$ctxname = isset($fgItem['ctxname']) ? $fgItem['ctxname'] : $ctxname;

		$ctxexten = isset($fgItem['defaultvalues']['ctxexten']) ? $fgItem['defaultvalues']['ctxexten'] : '1001';
		$ctxexten = isset($fgItem['ctxexten']) ? $fgItem['ctxexten'] : $ctxexten;
		if (isset($fgItem['value'])) {
			if ($fgItem['value'] != '') {
				$ctxexten = $fgItem['value'];
			}
		}

		if (($ctxname != '') && ($ctxexten != '')) {
			$cmd = 'GOSUB ' . $ctxname . ' ' . $ctxexten . ' 1';
			$response = $this->agiRunCmd($cmd);
		}

		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunDialplanSetvar($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunDialplanSetvar<br><br>");

		$varnameget = isset($fgItem['defaultvalues']['varnameget']) ? $fgItem['defaultvalues']['varnameget'] : 'AGIDIGITADO';
		$varnameget = isset($fgItem['value2']) ? $fgItem['value2'] : $varnameget;
		$varnameget = isset($fgItem['varnameget']) ? $fgItem['varnameget'] : $varnameget;

		$varnameset = isset($fgItem['defaultvalues']['varname']) ? $fgItem['defaultvalues']['varname'] : '';
		$varnameset = isset($fgItem['defaultvalues']['varnameset']) ? $fgItem['defaultvalues']['varnameset'] : $varnameset;
		$varnameset = isset($fgItem['value3']) ? $fgItem['value3'] : $varnameset;
		$varnameset = isset($fgItem['varnameset']) ? $fgItem['varnameset'] : $varnameset;

		$varvalue = isset($fgItem['value']) ? $fgItem['value'] : '';
		if ($varvalue == '') {
			if ($varnameget != '') {
				$varvalue = $this->agiVarGet(strtoupper($varnameget));
				if ($this->globais['isXampp']) {
					$varvalue = 'ABC';
				}
			}
		}

		if ($varvalue != '') {
			$response = $this->agiVarSet(strtoupper($varnameset), $varvalue);
		} else {
			$cmd = 'SET VARIABLE ' . strtoupper($varnameset) . ' ""';
			$response = $this->agiRunCmd($cmd);
		}

		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunDigit($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd('<hr>fgItemRunDigit<br><br>');

		// queue_log
		// 1353461660|1353461627.33271|NONE|NONE|INFO|IVRAPPEND|1|ivr-2
		// QueueLog(queuename,uniqueid,agent,event,[additionalinfo])
		// $cmd = 'EXEC QUEUELOG NONE,' . $GLOBALS['uniqueid'] . ',NONE,NONE,INFO|IVRAPPEND|' . $fgItem['value'] . '|' . $GLOBALS['fgId'];
		// $result[] = $cmd;
		// $response = agiRunCmd($cmd);
		// $result[] = $response;

		/*
		$cmd = 'EXEC QUEUELOG NONE,' . $GLOBALS['uniqueid'] . ',NONE,NONE,INFO|IVRAPPEND|' . $GLOBALS['digitado'];
		$result[] = $cmd;
		$response = agiRunCmd($cmd);
		$result[] = $response;
		*/

		/*
		$cmd = 'EXEC QUEUELOG NONE,' . $GLOBALS['uniqueid'] . ',NONE,INFO|IVRAPPEND|' . $GLOBALS['digitado'];
		$result[] = $cmd;
		$response = agiRunCmd($cmd);
		$result[] = $response;
		*/
		// ...

		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunDigitInvalid($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunDigitInvalid<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunExpedienteCheck($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunExpedienteCheck<br><br>");

		$arrDay = array(
			'0' => array('dom_inicio', 'dom_fim'),
			'1' => array('seg_inicio', 'seg_fim'),
			'2' => array('ter_inicio', 'ter_fim'),
			'3' => array('qua_inicio', 'qua_fim'),
			'4' => array('qui_inicio', 'qui_fim'),
			'5' => array('sex_inicio', 'sex_fim'),
			'6' => array('sab_inicio', 'sab_fim'),
		);
		$w = date("w");
		$agora = date("H:i:s");
		$query = "SELECT * FROM tab_expediente ";
		$query .= "WHERE " . $arrDay[$w][0] . " <= '" . $agora . "' AND " . $arrDay[$w][1] . " >= '" . $agora . "' ";
		if (isset($fgItem['value'])) {
			if ($fgItem['value'] != '') {
				$query .= "AND id = '" . mysqli_real_escape_string($this->globais['db'], $fgItem['value']) . "'";
			}
		}
		$query_result = mysqli_query($this->globais['db'], $query);
		if (mysqli_num_rows($query_result) > 0) {
			$isTrue = true;
		} else {
			$isTrue = false;
		}

		if ($this->globais['isXampp']) {
			$rnd = rand(1, 100);
			$isTrue = ($rnd >= 50);
		}

		$run_next = true;
		$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
		$cmdTarget = $isTrue ? 'expediente.true' : 'expediente.false';
		foreach ($fgItemChildren as $fgItemChild) {
			if ($run_next) {
				if ($fgItemChild['cmd'] == $cmdTarget) {
					$this->fgItemRun($fgItemChild);
					$run_next = false;
				}
			}
		}
	}

	public function fgItemRunExpedienteFalse($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunExpedienteFalse<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunExpedienteTrue($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunExpedienteTrue<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunFeriadoCheck($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunFeriadoCheck<br><br>");

		$hojeDia = date("d");
		$hojeMes = date("m");
		$query = "SELECT * FROM tab_feriado WHERE mes = '" . $hojeMes . "' AND dia = '" . $hojeDia . "'";
		$query_result = mysqli_query($this->globais['db'], $query);
		$isTrue = (mysqli_num_rows($query_result) > 0);

		if ($this->globais['isXampp']) {
			$rnd = rand(1, 100);
			$isTrue = ($rnd >= 50);
		}

		$run_next = true;
		$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
		$cmdTarget = $isTrue ? 'feriado.true' : 'feriado.false';
		foreach ($fgItemChildren as $fgItemChild) {
			if ($run_next) {
				if ($fgItemChild['cmd'] == $cmdTarget) {
					$this->fgItemRun($fgItemChild);
					$run_next = false;
				}
			}
		}
	}

	public function fgItemRunFeriadoFalse($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunFeriadoFalse<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunFeriadoTrue($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunFeriadoTrue<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunIVRRedirect($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunIVRRedirect<br><br>");
		$this->globais['fgId'] = $fgItem['value'];
		$this->fgGet();
		if (count($this->globais['fgItemStart']) > 0) {
			$this->fgItemRunNextFrom($this->globais['fgItemStart']);
		}
	}

	public function fgItemRunNextFrom($fgItemFrom = array())
	{
		// $this->agiLog("===> " . __FUNCTION__ . " <===");
		// $this->agiLog(print_r($fgItemFrom, true));

		$cmds_nonext = array();
		$cmds_nonext[] = 'blacklist.false';
		$cmds_nonext[] = 'blacklist.true';
		$cmds_nonext[] = 'cnpf.false';
		$cmds_nonext[] = 'cnpf.true';
		$cmds_nonext[] = 'condtempo.false';
		$cmds_nonext[] = 'condtempo.true';
		$cmds_nonext[] = 'cpf.false';
		$cmds_nonext[] = 'cpf.true';
		$cmds_nonext[] = 'dialdigit';
		$cmds_nonext[] = 'digit';
		$cmds_nonext[] = 'expediente.false';
		$cmds_nonext[] = 'expediente.true';
		$cmds_nonext[] = 'feriado.false';
		$cmds_nonext[] = 'feriado.true';
		$cmds_nonext[] = 'nomatch';
		$cmds_nonext[] = 'queue.waitingcount-greater';
		$cmds_nonext[] = 'queue.withcallback-noready';
		$cmds_nonext[] = 'timeout';
		$cmds_nonext[] = 'timeoutwithlimit';
		$cmds_nonext[] = 'timeoutwithlimit.limit';
		$cmds_nonext[] = 'voicemail';
		$cmds_nonext[] = 'whitelist.false';
		$cmds_nonext[] = 'whitelist.true';

		$run_next = true;

		if (isset($fgItemFrom['idnext'])) {
			if (isset($this->globais['fgItens'][$fgItemFrom['idnext']])) {
				$this->fgItemRun($this->globais['fgItens'][$fgItemFrom['idnext']]);
				$run_next = false;
			}
		}

		$fgItemChildren = $this->fgItemGetChildrenFrom($fgItemFrom);
		foreach ($fgItemChildren as $fgItemChild) {
			if (($run_next) && (!in_array($fgItemChild['cmd'], $cmds_nonext))) {
				$this->fgItemRun($fgItemChild);
				$run_next = false;
			}
		}
	}

	public function fgItemRunNoMatch($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunNoMatch<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunPesqSat($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunPesqSat ???<br><br>");

		$id_pesqsat = is_numeric($fgItem['value']) ? $fgItem['value'] : '';
		$audiofile = '';

		if ($this->globais['isXampp']) {
			$audiofile = 'pesquisa';
		} else {
			$query = "INSERT INTO tab_pesqsat_nota SET ";
			$query .= "id_pesqsat = '" . mysqli_real_escape_string($this->globais['db'], $id_pesqsat) . "', ";
			$query .= "uniqueid = '" . mysqli_real_escape_string($this->globais['db'], $this->globais['uniqueid']) . "', ";
			$query .= "nota = '100'";
			$query_result = mysqli_query($this->globais['db'], $query);

			$query = "SELECT audio FROM tab_pesqsat WHERE id = '" . mysqli_real_escape_string($this->globais['db'], $id_pesqsat) . "'";
			$query_result = mysqli_query($this->globais['db'], $query);
			if (mysqli_num_rows($query_result) > 0) {
				$resultLinha = mysqli_fetch_assoc($query_result);
				$explodido = explode('.', $resultLinha['audio']);
				$audiofile = $explodido[0];
			}
		}

		if ($audiofile != '') {

			$digito_timeout = '2000'; // milisegundos
			$digito_qtd = '2';

			$this->globais['digitado'] = '';

			$cmd = 'SET VARIABLE AGIDIGITADO ""';
			$response = $this->agiRunCmd($cmd);

			$cmd = 'GET DATA /var/lib/asterisk/sounds/cliente/' . $audiofile . ' ' . $digito_timeout . ' ' . $digito_qtd;
			$response = $this->agiRunCmd($cmd);

			/*
			if (strpos($response,'= (timeout)') === false) {
				$explodido = explode('=',$response);
				if (isset($explodido[1])) {
					$GLOBALS['digitado'] = $explodido[1];
				}
			}
			*/
			// 200 result= (timeout)
			// 200 result=4 (timeout)
			if (strpos($response, '= (timeout)') === false) {
				if (strpos($response, '(timeout)') !== false) {
					$response = trim(str_replace('(timeout)', '', $response));
				}
				$explodido = explode('=', $response);
				$this->globais['digitado'] = $explodido[1];
			}

			$run_next = true;

			if ($this->globais == '') {

				$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
				foreach ($fgItemChildren as $fgItemChild) {
					if ($run_next) {
						if ($fgItemChild['cmd'] == 'timeoutwithlimit') {
							$this->fgItemRun($fgItemChild);
							$run_next = false;
						}
					}
				}

				$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
				foreach ($fgItemChildren as $fgItemChild) {
					if ($run_next) {
						if ($fgItemChild['cmd'] == 'timeout') {
							$this->fgItemRun($fgItemChild);
							$run_next = false;
						}
					}
				}

				$run_next = false;
			}

			if ($run_next) {

				if (!$this->globais['isXampp']) {
					$query = "UPDATE tab_pesqsat_nota SET ";
					$query .= "nota = '" . mysqli_real_escape_string($this->globais['db'], $this->globais['digitado']) . "' ";
					$query .= "WHERE id_pesqsat = '" . mysqli_real_escape_string($this->globais['db'], $id_pesqsat) . "' ";
					$query .= "AND uniqueid = '" . mysqli_real_escape_string($this->globais['db'], $this->globais['uniqueid']) . "'";
					$query_result = mysqli_query($this->globais['db'], $query);
				}
				$this->fgItemRunNextFrom($fgItem);
			}
		} else {
			$this->fgItemRunNextFrom($fgItem);
		}
	}

	public function fgItemRunPlayaudio($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));

		$this->globais['digitado'] = '';

		$cmd = 'SET VARIABLE AGIDIGITADO ""';
		$response = $this->agiRunCmd($cmd);

		if ($this->globais['isXampp']) {
			$rnd = rand(1, 100);
			if ($rnd >= 60) {
				$this->globais['digitado'] = rand(0, 9);
			} else if ($rnd >= 40) {
				$this->globais['digitado'] = 'A';
			} else if ($rnd >= 20) {
				$this->globais['digitado'] = '1001';
			} else {
				$this->globais['digitado'] = '';
			}
		} else {
			// Nome do arquivo sem a extensão
			$explodido = explode('.', $fgItem['value']);
			$audiofile = $explodido[0];

			$digito_timeout = isset($fgItem['value2']) ? trim($fgItem['value2']) : 2;
			$digito_timeout = !empty($digito_timeout) ? $digito_timeout : 0;
			$digito_timeout = $digito_timeout * 1000; // segundos para milisegundos

			$digito_qtd = isset($fgItem['value3']) ? $fgItem['value3'] : 1;
			$digito_qtd = (!empty($digito_qtd)) ? $digito_qtd : '1';

			// $digito_say = isset($fgItem['value4']) ? $fgItem['value4'] : 'false';

			$cmd = 'GET DATA /var/lib/asterisk/sounds/cliente/' . $audiofile . ' ' . $digito_timeout . ' ' . $digito_qtd;
			$response = $this->agiRunCmd($cmd);

			// 200 result= (timeout)
			// 200 result=4 (timeout)
			if (strpos($response, '= (timeout)') === false) {
				if (strpos($response, '(timeout)') !== false) {
					$response = trim(str_replace('(timeout)', '', $response));
				}
				$explodido = explode('=', $response);
				$this->globais['digitado'] = $explodido[1];
			}
		}

		$run_next = true;

		if ($this->globais['digitado'] == '') {

			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'timeoutwithlimit') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}

			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'timeout') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}

			if ($run_next) {
				$this->fgItemRunNextFrom($fgItem);
			}

			$run_next = false;
		} else {

			$cmd = 'SET VARIABLE AGIDIGITADO ' . $this->globais['digitado'];
			$response = $this->agiRunCmd($cmd);

			$cmd = 'EXEC QUEUELOG NONE,' . $this->globais['uniqueid'] . ',NONE,INFO|IVRAPPEND|->' . $this->globais['digitado'];
			$response = $this->agiRunCmd($cmd);
		}

		if ($run_next) {
			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'digit') {
						if ($fgItemChild['value'] == $this->globais['digitado']) {
							$this->fgItemRun($fgItemChild);
							$run_next = false;
						}
					}
				}
			}
		}

		if ($run_next) {
			$tamanho = strlen($this->globais['digitado']);
			if (($tamanho >= 3) && ($tamanho <= 4)) {
				$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
				foreach ($fgItemChildren as $fgItemChild) {
					if ($run_next) {
						if ($fgItemChild['cmd'] == 'dialdigit') {
							$this->fgItemRun($fgItemChild);
							$run_next = false;
						}
					}
				}
			}
		}

		if ($run_next) {
			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'digitinvalid') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}
		}

		if ($run_next) {
			$this->fgItemRunNextFrom($fgItem);
		}
	}

	public function fgItemRunQueue($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunQueue<br><br>");

		$timeout = isset($fgItem['value2']) ? $fgItem['value2'] : '';
		$timeout = is_numeric($timeout) ? $timeout : '';

		/*
		$id_queue_callback = isset($fgItem['value2']) ? $fgItem['value2'] : '';
		$cmd = 'SET VARIABLE DIDCALLBACKQUEUEID ' . $id_queue_callback;
		$result[] = $cmd;
		$response = agiRunCmd($cmd);
		$result[] = $response;
		*/

		$run_next = true;

		// same => n,QueueLog(Q21,${UNIQUEID},NONE,INFO,IVRSTART)
		// same => n,QueueLog(Q21,${UNIQUEID},NONE,INFO,IVRAPPEND|DDR-FILA-INSUMOS-TUPA)

		/*
		$cmd = 'EXEC QUEUELOG Q'.$fgItem['value'].',' . $GLOBALS['uniqueid'] . ',NONE,NONE,INFO|IVRAPPEND|' . $GLOBALS['digitado'];
		$result[] = $cmd;
		$response = agiRunCmd($cmd);
		$result[] = $response;
		*/

		/*
		$cmd = 'EXEC QUEUELOG Q'.$fgItem['value'].',' . $GLOBALS['uniqueid'] . ',NONE,INFO|IVRAPPEND|' . $GLOBALS['digitado'];
		$result[] = $cmd;
		$response = agiRunCmd($cmd);
		$result[] = $response;
		*/

		// ...

		$response = $this->agiRunQueue(array('id' => $fgItem['value'], 'timeout' => $timeout));
		if ($response == 'stopivr') {
			$run_next = false;
		}

		if (($run_next) && ($response == 'timeout')) {

			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'timeoutwithlimit') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}

			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'timeout') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}

			$run_next = false;
		}

		if ($run_next) {
			$this->fgItemRunNextFrom($fgItem);
		}
	}

	public function fgItemRunQueueWaitingCount($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunQueueWaitingCount<br><br>");

		$id_queue = is_numeric($fgItem['value']) ? 'Q' . $fgItem['value'] : $fgItem['value'];

		$cmd = 'GET FULL VARIABLE ${QUEUE_WAITING_COUNT(' . $id_queue . ')}';
		$response = $this->agiRunCmd($cmd);
		if ($this->globais['isXampp']) {
			$rnd = rand(0, 20);
			$response = '200 result=1 (' . $rnd . ')';
		}

		$waiting_count = '';
		if (substr($response, 0, 14) == '200 result=1 (') {
			$explodido = explode('(', $response);
			$waiting_count = substr($explodido[1], 0, -1);
		}

		$run_next = true;

		if ($waiting_count == '') {
			$run_next = false;
		}

		if ($run_next) {
			$arr = array();
			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($fgItemChild['cmd'] == 'queue.waitingcount-greater') {
					$arr[$fgItemChild['value']] = $fgItemChild['id'];
				}
			}
			if (count($arr) > 0) {
				ksort($arr);
				$fgItemNextId = end($arr);
				$this->fgItemRun($this->globais['fgItens'][$fgItemNextId]);
				$run_next = false;
			}
		}

		if ($run_next) {
			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'nomatch') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}
		}
	}

	public function fgItemRunQueueWaitingCountGreater($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunQueueWaitingCountGreater<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunQueueWithCallback($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));

		$id_queue_callback = isset($fgItem['value2']) ? $fgItem['value2'] : '';
		if ($id_queue_callback == '') {
			$cmd = 'SET VARIABLE AGICALLBACKQUEUEID ""';
		} else {
			$cmd = 'SET VARIABLE AGICALLBACKQUEUEID ' . $id_queue_callback;
		}
		$response = $this->agiRunCmd($cmd);

		$timeout = isset($fgItem['value3']) ? $fgItem['value3'] : '';
		$timeout = is_numeric($timeout) ? $timeout : '';

		$run_next = true;

		$queue_status = '';

		$cmd = 'GET FULL VARIABLE ${QUEUE_MEMBER(Q' . $fgItem['value'] . ',ready)}';
		$response = $this->agiRunCmd($cmd);
		if ($this->globais['isXampp']) {
			$rnd = rand(1, 100);
			if ($rnd >= 50) {
				$response = '200 result=1 (0)';
			}
		}
		if (substr($response, 0, 14) == '200 result=1 (') {
			$qtd = str_replace('200 result=1 (', '', $response);
			$qtd = substr($qtd, 0, -1);
			if ($qtd == '0') {
				$queue_status = 'full';
			}
		}

		if ($queue_status == 'full') {
			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'queue.withcallback-noready') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}
		}

		if ($run_next) {
			// logAdd('===> agiRunQueue<br>');
			$queue_status = $this->agiRunQueue(array('id' => $fgItem['value'], 'timeout' => $timeout));
			if ($queue_status == 'stopivr') {
				// logAdd('===> agiRunQueue stopivr<br>');
				$run_next = false;
			}
		}

		if (($run_next) && ($queue_status == 'timeout')) {

			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'timeoutwithlimit') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}

			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'timeout') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}

			$run_next = false;
		}

		if ($run_next) {
			$this->fgItemRunNextFrom($fgItem);
		}
	}

	public function fgItemRunQueueWithCallbackNoReady($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunQueueWithCallbackNoReady<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunRecord($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunRecord<br><br>");

		$uniqueid = $this->globais['uniqueid'];
		$callerid = $this->globais['callerid'];
		$exten = $this->globais['fgId'];

		//$cmd = 'EXEC MixMonitor IN_'.date("dmY").'_'.date("H-i-s").'_'.$uniqueid.'_'.$callerid.'_'.$exten.'.wav';
		//$cmd = 'EXEC MixMonitor IN_2023-10-31_10-05-01_123456.78_2001_2221.wav';
		//$cmd = 'EXEC MixMonitor IN_'.date("Y-m-d").'_'.date("H-i-s").'_'.$uniqueid.'_'.$callerid.'_'.$exten.'.wav';
		$cmd = 'EXEC MixMonitor IN_' . date("Y-m-d") . '_' . date("H-i-s") . '_' . $uniqueid . '_' . $callerid . '_' . $exten . '.ogg';
		$response = $this->agiRunCmd($cmd);

		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunStart($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));

		// queue_log
		// 1353461650|1353461627.33271|NONE|NONE|INFO|IVRSTART|1234|5556777
		// QueueLog(queuename,uniqueid,agent,event,[additionalinfo])
		// $cmd = 'EXEC QUEUELOG NONE,' . $GLOBALS['uniqueid'] . ',NONE,NONE,INFO|IVRSTART|' . $GLOBALS['callerid'] . '|' . $GLOBALS['fgId'];
		// ...

		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunTimeout($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));

		$run_next = true;

		$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
		foreach ($fgItemChildren as $fgItemChild) {
			if ($run_next) {
				if ($fgItemChild['cmd'] == 'voicemail') {
					$this->fgItemRun($fgItemChild);
					$run_next = false;
				}
			}
		}

		if ($run_next) {
			$this->fgItemRunNextFrom($fgItem);
		}
	}

	public function fgItemRunTimeoutWithLimit($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunTimeoutWithLimit<br><br>");

		$run_next = true;

		if (!isset($this->globais['fgItemExecutedCount'][$fgItem['id']])) {
			$this->globais['fgItemExecutedCount'][$fgItem['id']] = 0;
		}
		$this->globais['fgItemExecutedCount'][$fgItem['id']]++;

		if ($this->globais['fgItemExecutedCount'][$fgItem['id']] >= $fgItem['value']) {

			$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
			foreach ($fgItemChildren as $fgItemChild) {
				if ($run_next) {
					if ($fgItemChild['cmd'] == 'timeoutwithlimit.limit') {
						$this->fgItemRun($fgItemChild);
						$run_next = false;
					}
				}
			}

			$run_next = false;
		}

		if ($run_next) {
			$this->fgItemRunNextFrom($fgItem);
		}
	}

	public function fgItemRunTimeoutWithLimitLimit($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunTimeoutWithLimitLimit<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunVoicemail($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunVoicemail<br><br>");
		if (isset($this->globais['numerodiscado'])) {
			if ($this->globais['numerodiscado'] != '') {
				$cmd = 'EXEC VOICEMAIL ' . $this->globais['numerodiscado'];
				$response = $this->agiRunCmd($cmd);
			}
		}
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunWhitelistCheck($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunWhitelistCheck<br><br>");
		$esta_na_lista = $this->hitpbxCheckWhitelist($GLOBALS['callerid']);

		if ($this->globais['isXampp']) {
			$rnd = rand(1, 100);
			$esta_na_lista = ($rnd >= 50);
		}

		$run_next = true;
		$fgItemChildren = $this->fgItemGetChildrenFrom($fgItem);
		$cmdTarget = $esta_na_lista ? 'whitelist.true' : 'whitelist.false';
		foreach ($fgItemChildren as $fgItemChild) {
			if ($run_next) {
				if ($fgItemChild['cmd'] == $cmdTarget) {
					$this->fgItemRun($fgItemChild);
					$run_next = false;
				}
			}
		}
	}

	public function fgItemRunWhitelistFalse($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunWhitelistFalse<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	public function fgItemRunWhitelistTrue($fgItem = array())
	{
		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($fgItem, true));
		$this->logAdd("<hr>fgItemRunWhitelistTrue<br><br>");
		$this->fgItemRunNextFrom($fgItem);
	}

	// --------------------------------------------------------------------------------------------------------------------------------

	public function hitpbxCheckAuditoria($args = array())
	{
		$args['ramal'] = isset($args['ramal']) ? $args['ramal'] : '';
		$args['ramais'] = isset($args['ramais']) ? $args['ramais'] : array();
		$args['idqueue'] = isset($args['idqueue']) ? $args['idqueue'] : '';

		if ($args['ramal'] != '') {
			$args['ramais'][] = $args['ramal'];
		}

		$ramal_ids = array();

		foreach ($args['ramais'] as $ramal) {

			$query = "SELECT id FROM tab_ramal WHERE ramal = '" . mysqli_real_escape_string($this->globais['db'], $ramal) . "'";
			$query_result = mysqli_query($this->globais['db'], $query);
			if (mysqli_num_rows($query_result)) {
				$resultLinha = mysqli_fetch_assoc($query_result);
				$ramal_ids[] = $resultLinha['id'];
			}
		}

		$auditorias = array();

		foreach ($ramal_ids as $idramal) {
			$query = "SELECT * FROM tab_auditoria WHERE gravar = '1' AND id_origem_tab_ramal = '" . mysqli_real_escape_string($this->globais['db'], $idramal) . "'";
			$query_result = mysqli_query($this->globais['db'], $query);
			while ($resultLinha = mysqli_fetch_assoc($query_result)) {
				$auditorias[] = $resultLinha;
			}
		}

		$query = "SELECT * FROM tab_auditoria WHERE gravar = '1' AND id_origem_tab_queue = '" . mysqli_real_escape_string($this->globais['db'], $args['idqueue']) . "' ";
		$query_result = mysqli_query($this->globais['db'], $query);
		while ($resultLinha = mysqli_fetch_assoc($query_result)) {
			$auditorias[] = $resultLinha;
		}

		$periodo_match = false;
		foreach ($auditorias as $auditoria) {
			$periodo_match = $this->hitpbxCheckPeriodoMatch(array('id_periodo' => $auditoria['id_tab_condicao_tempo']));
		}

		return $periodo_match;
	}

	public function hitpbxCheckBlacklist($callerid = '')
	{
		$return = false;
		//$query = "SELECT id FROM tab_blacklist WHERE telefone = '" . mysqli_real_escape_string($GLOBALS['db'],$callerid) . "'";
		$query = "SELECT id FROM tab_blacklist WHERE CAST(REGEXP_REPLACE(telefone, '[^0-9]', '') AS SIGNED) = '" . mysqli_real_escape_string($this->globais['db'], $callerid) . "'";

		if (($return != true) && ((strlen($callerid) == 12) || (strlen($callerid) == 13))) {
			// Exemplos de callerid: 551133224455 ou 5511988887777
			$tmp = '(' . substr($callerid, 2, 2) . ')' . substr($callerid, 4);
			$query = "SELECT id FROM tab_blacklist WHERE telefone = '" . mysqli_real_escape_string($this->globais['db'], $tmp) . "'";
			$query_result = mysqli_query($this->globais['db'], $query);
			if (mysqli_num_rows($query_result) > 0) {
				$return = true;
			}
		}

		if (($return != true) && ((strlen($callerid) == 10) || (strlen($callerid) == 11))) {
			// Exemplos de callerid: 1133224455 ou 11988887777
			$tmp = '55(' . substr($callerid, 0, 2) . ')' . substr($callerid, 2);
			$query = "SELECT id FROM tab_blacklist WHERE telefone = '" . mysqli_real_escape_string($this->globais['db'], $tmp) . "'";
			$query_result = mysqli_query($this->globais['db'], $query);
			if (mysqli_num_rows($query_result) > 0) {
				$return = true;
			}
		}

		$query_result = mysqli_query($this->globais['db'], $query);
		if (mysqli_num_rows($query_result) > 0) {
			$return = true;
		}
		return $return;
	}

	public function hitpbxCheckPeriodoMatch($args = array())
	{
		$return = false;

		$args['id_periodo'] = isset($args['id_periodo']) ? $args['id_periodo'] : '';
		$args['weekday'] = isset($args['weekday']) ? $args['weekday'] : date('D');
		$args['hhmmss'] = isset($args['hhmmss']) ? $args['hhmmss'] : date("H:i:s");
		$args['day'] = isset($args['day']) ? $args['day'] : date("d");
		$args['month'] = isset($args['month']) ? $args['month'] : date("m");
		$args['year'] = isset($args['year']) ? $args['year'] : date("Y");

		if ($args['id_periodo'] != '') {

			$query = "SELECT id FROM tab_periodo ";
			$query .= "WHERE id = '" . mysqli_real_escape_string($this->globais['db'], $args['id_periodo']) . "'";
			if ($args['weekday'] == 'Mon') {
				$query .= "AND (monday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
			}
			if ($args['weekday'] == 'Tue') {
				$query .= "AND (tuesday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
			}
			if ($args['weekday'] == 'Wed') {
				$query .= "AND (wednesday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
			}
			if ($args['weekday'] == 'Thu') {
				$query .= "AND (thursday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
			}
			if ($args['weekday'] == 'Fri') {
				$query .= "AND (friday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
			}
			if ($args['weekday'] == 'Sat') {
				$query .= "AND (saturday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
			}
			if ($args['weekday'] == 'Sun') {
				$query .= "AND (sunday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
			}
			$query .= "AND ((time_start <= '" . $args['hhmmss'] . "' AND time_stop >= '" . $args['hhmmss'] . "') OR (time_start = '00:00:00' AND time_stop = '00:00:00')) ";
			$query .= "AND ((day_start <= '" . $args['day'] . "' AND day_stop >= '" . $args['day'] . "') OR (day_start = '0' AND day_stop = '0')) ";
			$query .= "AND ((month_start <= '" . $args['month'] . "' AND month_stop >= '" . $args['month'] . "') OR (month_start = '0' AND month_stop = '0')) ";
			$query .= "AND ((year_start <= '" . $args['year'] . "' AND year_stop >= '" . $args['year'] . "') OR (year_start = '0' AND year_stop = '0')) ";
			$query_result = mysqli_query($this->globais['db'], $query);
			if (mysqli_num_rows($query_result) > 0) {
				$return = true;
			}
		}

		return $return;
	}

	public function hitpbxCheckWhitelist($callerid = '')
	{
		$return = false;
		//$query = "SELECT id FROM tab_whitelist WHERE telefone = '" . mysqli_real_escape_string($GLOBALS['db'],$callerid) . "'";
		$query = "SELECT id FROM tab_whitelist WHERE CAST(REGEXP_REPLACE(telefone, '[^0-9]', '') AS SIGNED) = '" . mysqli_real_escape_string($this->globais['db'], $callerid) . "'";
		$query_result = mysqli_query($this->globais['db'], $query);
		if (mysqli_num_rows($query_result) > 0) {
			$return = true;
		}

		if (($return != true) && ((strlen($callerid) == 12) || (strlen($callerid) == 13))) {
			// Exemplos de callerid: 551133224455 ou 5511988887777
			$tmp = '(' . substr($callerid, 2, 2) . ')' . substr($callerid, 4);
			$query = "SELECT id FROM tab_whitelist WHERE telefone = '" . mysqli_real_escape_string($this->globais['db'], $tmp) . "'";
			$query_result = mysqli_query($this->globais['db'], $query);
			if (mysqli_num_rows($query_result) > 0) {
				$return = true;
			}
		}

		if (($return != true) && ((strlen($callerid) == 10) || (strlen($callerid) == 11))) {
			// Exemplos de callerid: 1133224455 ou 11988887777
			$tmp = '55(' . substr($callerid, 0, 2) . ')' . substr($callerid, 2);
			$query = "SELECT id FROM tab_whitelist WHERE telefone = '" . mysqli_real_escape_string($this->globais['db'], $tmp) . "'";
			$query_result = mysqli_query($this->globais['db'], $query);
			if (mysqli_num_rows($query_result) > 0) {
				$return = true;
			}
		}

		return $return;
	}

	public function hitpbxGetCallbackFromRamal($ramal = '')
	{
		$return = '';
		$query = "SELECT callback FROM tab_ramal WHERE ramal = '" . mysqli_real_escape_string($this->globais['db'], $ramal) . "'";
		$query_result = mysqli_query($this->globais['db'], $query);
		if (mysqli_num_rows($query_result) > 0) {
			$resultLinha = mysqli_fetch_assoc($query_result);
			$return = $resultLinha['callback'];
		}
		return $return;
	}

	public function hitpbxGetDesvioFrom($args = array())
	{
		$return = array();

		$args['tipo'] = $args['tipo'] ? $args['tipo'] : ''; // shortname
		$args['value'] = $args['value'] ? $args['value'] : '';

		$origem_tipo_id = '';
		$query = "SELECT id FROM tab_desvio_origem_tipo WHERE shortname = '" . mysqli_real_escape_string($this->globais['db'], $args['tipo']) . "'";
		$query_result = mysqli_query($this->globais['db'], $query);
		while ($resultLinha = mysqli_fetch_assoc($query_result)) {
			$origem_tipo_id = $resultLinha['id'];
		}

		$origem_id = $args['value'];
		if ($args['tipo'] == 'ramal') {
			$query = "SELECT id FROM tab_ramal WHERE ramal = '" . mysqli_real_escape_string($this->globais['db'], $args['value']) . "'";
			$query_result = mysqli_query($this->globais['db'], $query);
			while ($resultLinha = mysqli_fetch_assoc($query_result)) {
				$origem_id = $resultLinha['id'];
			}
		}

		$query = "SELECT tab_desvio.periodo_id, tab_desvio.destino_id, tab_desvio_destino_tipo.shortname ";
		$query .= "FROM tab_desvio ";
		$query .= "INNER JOIN tab_desvio_destino_tipo ON tab_desvio_destino_tipo.id = tab_desvio.destino_tipo_id ";
		$query .= "WHERE tab_desvio.origem_tipo_id = '" . mysqli_real_escape_string($this->globais['db'], $origem_tipo_id) . "'";
		$query .= "AND tab_desvio.origem_id = '" . mysqli_real_escape_string($this->globais['db'], $origem_id) . "'";
		$query_result = mysqli_query($this->globais['db'], $query);
		while ($resultLinha = mysqli_fetch_assoc($query_result)) {

			$periodo_match = false;

			if (empty($resultLinha['periodo_id'])) {
				$periodo_match = true;
			} else {

				$query2 = "SELECT * FROM tab_periodo ";
				$query2 .= "WHERE id = '" . mysqli_real_escape_string($this->globais['db'], $resultLinha['periodo_id']) . "' ";

				$weekday = date('D');
				if ($weekday == 'Mon') {
					$query2 .= "AND (monday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
				}
				if ($weekday == 'Tue') {
					$query2 .= "AND (tuesday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
				}
				if ($weekday == 'Wed') {
					$query2 .= "AND (wednesday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
				}
				if ($weekday == 'Thu') {
					$query2 .= "AND (thursday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
				}
				if ($weekday == 'Fri') {
					$query2 .= "AND (friday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
				}
				if ($weekday == 'Sat') {
					$query2 .= "AND (saturday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
				}
				if ($weekday == 'Sun') {
					$query2 .= "AND (sunday = '1' OR (monday = '0' AND tuesday = '0' AND wednesday = '0' AND thursday = '0' AND friday = '0' AND saturday = '0' AND sunday = '0')) ";
				}

				$hhmmss = date("H:i:s");
				$query2 .= "AND ((time_start <= '" . $hhmmss . "' AND time_stop >= '" . $hhmmss . "') OR (time_start = '00:00:00' AND time_stop = '00:00:00')) ";

				$day = date('d');
				$query2 .= "AND ((day_start <= '" . $day . "' AND day_stop >= '" . $day . "') OR (day_start = '0' AND day_stop = '0')) ";

				$month = date('m');
				$query2 .= "AND ((month_start <= '" . $month . "' AND month_stop >= '" . $month . "') OR (month_start = '0' AND month_stop = '0')) ";

				$year = date('Y');
				$query2 .= "AND ((year_start <= '" . $year . "' AND year_stop >= '" . $year . "') OR (year_start = '0' AND year_stop = '0')) ";

				$result2 = mysqli_query($this->globais['db'], $query2);
				if (mysqli_num_rows($result2) > 0) {
					$periodo_match = true;
				}
			}

			if ($periodo_match) {

				if ($resultLinha['shortname'] == 'queue') {
					$query2 = "SELECT id FROM tab_queue WHERE id = '" . mysqli_real_escape_string($this->globais['db'], $resultLinha['destino_id']) . "'";
					$result2 = mysqli_query($this->globais['db'], $query2);
					while ($resultLinha2 = mysqli_fetch_assoc($result2)) {
						$return = array(
							'shortname' => $resultLinha['shortname'],
							'queue' => $resultLinha2['id']
						);
					}
				}

				if (($resultLinha['shortname'] == 'ramal') || ($resultLinha['shortname'] == 'voicemail')) {
					$query2 = "SELECT ramal FROM tab_ramal WHERE id = '" . mysqli_real_escape_string($this->globais['db'], $resultLinha['destino_id']) . "'";
					$result2 = mysqli_query($this->globais['db'], $query2);
					while ($resultLinha2 = mysqli_fetch_assoc($result2)) {
						$return = array(
							'shortname' => $resultLinha['shortname'],
							'ramal' => $resultLinha2['ramal']
						);
					}
				}

				if ($resultLinha['shortname'] == 'ramalgrupo') {
					$query2 = "SELECT id FROM tab_group WHERE id = '" . mysqli_real_escape_string($this->globais['db'], $resultLinha['destino_id']) . "'";
					$result2 = mysqli_query($this->globais['db'], $query2);
					while ($resultLinha2 = mysqli_fetch_assoc($result2)) {
						$return = array(
							'shortname' => $resultLinha['shortname'],
							'callgroup' => $resultLinha2['id']
						);
					}
				}

				if ($resultLinha['shortname'] == 'numeroexterno') {
					$return = array(
						'shortname' => $resultLinha['shortname'],
						'numero' => $resultLinha['destino_id']
					);
				}
			}
		}
		return $return;
	}

	public function hitpbxGetQueuenomeFromId($queueid = '')
	{
		$return = '';
		$query = "SELECT nome FROM tab_queue WHERE id = '" . mysqli_real_escape_string($this->globais['db'], $queueid) . "'";
		$query_result = mysqli_query($this->globais['db'], $query);
		while ($resultLinha = mysqli_fetch_assoc($query_result)) {
			$return = $resultLinha['nome'];
		}
		return $return;
	}

	public function hitpbxGetQueueFromNumeroExterno($args = array())
	{
		$return = array();
		$args['numero_externo'] = $args['numero_externo'] ? $args['numero_externo'] : '';
		if ($args['numero_externo'] != '') {
			$query = "SELECT * FROM tab_queue WHERE numero_externo = '" . mysqli_real_escape_string($this->globais['db'], $args['numero_externo']) . "'";
			$query_result = mysqli_query($this->globais['db'], $query);
			while ($resultLinha = mysqli_fetch_assoc($query_result)) {
				$return = $resultLinha;
			}
		}
		return $return;
	}

	public function hitpbxGetRamais($args = array())
	{
		$return = array();
		$query = "SELECT ramal FROM tab_ramal ";
		$query .= "WHERE ramal IS NOT NULL ";
		if (isset($args['callgroup'])) {
			$query .= "AND callgroup = '" . mysqli_real_escape_string($this->globais['db'], $args['callgroup']) . "'";
		}
		$query_result = mysqli_query($this->globais['db'], $query);
		while ($resultLinha = mysqli_fetch_assoc($query_result)) {
			$return[] = $resultLinha['ramal'];
		}
		return $return;
	}

	public function hitpbxGetRamaisSecretariaFromRamal($ramal = '')
	{
		$return = array();
		$query = "SELECT callgroup_secretaria FROM tab_ramal WHERE ramal = '" . mysqli_real_escape_string($this->globais['db'], $ramal) . "'";
		$query_result = mysqli_query($this->globais['db'], $query);
		if (mysqli_num_rows($query_result) > 0) {
			$resultLinha = mysqli_fetch_assoc($query_result);
			$callgroup_secretaria = $resultLinha['callgroup_secretaria'];
			$query = "SELECT ramal FROM tab_ramal WHERE callgroup = '" . mysqli_real_escape_string($this->globais['db'], $callgroup_secretaria) . "'";
			$query_result = mysqli_query($this->globais['db'], $query);
			while ($resultLinha = mysqli_fetch_assoc($query_result)) {
				$return[] = $resultLinha['ramal'];
			}
		}
		return $return;
	}

	public function hitpbxGetRingTimeoutFromRamal($ramal = '')
	{
		$return = '';
		$query = "SELECT ring_timeout FROM tab_ramal WHERE ramal = '" . mysqli_real_escape_string($this->globais['db'], $ramal) . "'";
		$query_result = mysqli_query($this->globais['db'], $query);
		if (mysqli_num_rows($query_result) > 0) {
			$resultLinha = mysqli_fetch_assoc($query_result);
			$return = $resultLinha['ring_timeout'];
		}
		return $return;
	}

	// --------------------------------------------------------------------------------------------------------------------------------

	public function extrairNumeros($string)
	{
		preg_match_all('/\d+/', $string, $matches);
		$numeros = implode('', $matches[0]);
		return $numeros;
	}

	public function validarCNPJ($cnpj = '')
	{
		// Remover caracteres não numéricos
		$cnpj = preg_replace('/[^0-9]/', '', $cnpj);
		// Verificar se o CNPJ tem 14 dígitos
		if (strlen($cnpj) !== 14) {
			return false;
		}
		// Verificar CNPJs com dígitos repetidos (00.000.000/0000-00, 11.111.111/1111-11, etc.)
		if (preg_match('/(\d)\1{13}/', $cnpj)) {
			return false;
		}
		// Calcular o primeiro dígito verificador
		$soma = 0;
		for ($i = 0; $i < 12; $i++) {
			$soma += $cnpj[$i] * (($i < 4) ? (5 - $i) : (13 - $i));
		}
		$resto = $soma % 11;
		$dv1 = ($resto < 2) ? 0 : 11 - $resto;
		// Calcular o segundo dígito verificador
		$soma = 0;
		for ($i = 0; $i < 13; $i++) {
			$soma += $cnpj[$i] * (($i < 5) ? (6 - $i) : (14 - $i));
		}
		$resto = $soma % 11;
		$dv2 = ($resto < 2) ? 0 : 11 - $resto;
		// Verificar se os dígitos verificadores são válidos
		if ($cnpj[12] == $dv1 && $cnpj[13] == $dv2) {
			return true;
		} else {
			return false;
		}
	}

	public function validarCPF($cpf = '')
	{
		// Remover caracteres não numéricos
		$cpf = preg_replace('/[^0-9]/', '', $cpf);
		// Verificar se o CPF tem 11 dígitos
		if (strlen($cpf) !== 11) {
			return false;
		}
		// Verificar CPFs com dígitos repetidos (111.111.111-11, 222.222.222-22, etc.)
		if (preg_match('/(\d)\1{10}/', $cpf)) {
			return false;
		}
		// Separar os dígitos
		$digitos = str_split($cpf);
		// Calcular o primeiro dígito verificador
		$soma = 0;
		for ($i = 0; $i < 9; $i++) {
			$soma += $digitos[$i] * (10 - $i);
		}
		$resto = $soma % 11;
		$dv1 = ($resto < 2) ? 0 : 11 - $resto;
		// Calcular o segundo dígito verificador
		$soma = 0;
		for ($i = 0; $i < 10; $i++) {
			$soma += $digitos[$i] * (11 - $i);
		}
		$resto = $soma % 11;
		$dv2 = ($resto < 2) ? 0 : 11 - $resto;
		// Verificar se os dígitos verificadores são válidos
		if ($digitos[9] == $dv1 && $digitos[10] == $dv2) {
			return true;
		} else {
			return false;
		}
	}

	// --------------------------------------------------------------------------------------------------------------------------------

	public function teste()
	{
		$this->agiLog($this->globais['fgId']);
	}

	function tocarFila($queueId, $timeout)
	{
		return $this->agiRunCmd('EXEC Queue Q' . $queueId . ',ctT,,,' . $timeout);
	}

	// --------------------------------------------------------------------------------------------------------------------------------

	public function run()
	{
		// $this->logStart();
		// $this->logAdd("<pre>" . print_r($this->globais, true) . "</pre><br>");

		$this->agiLog("===> " . __FUNCTION__ . " <===");
		$this->agiLog(print_r($this->globais, true));

		if (is_null($this->globais['fgId'])) {
			$this->agiRunCmd('EXEC NOOP fgIdIsNull');
			return;
		}
		if (is_null($this->globais['hostname'])) {
			$this->agiRunCmd('EXEC NOOP hostnameIsNull');
			return;
		}
		if (is_null($this->globais['hostip'])) {
			$this->agiRunCmd('EXEC NOOP hostipIsNull');
			return;
		}

		$this->fgGet();

		if (count($this->globais['fgItemStart']) > 0) {

			$this->globais['arrDtmf'] = array(
				'35' => '#',
				'42' => '*',
				'48' => '0',
				'49' => '1',
				'50' => '2',
				'51' => '3',
				'52' => '4',
				'53' => '5',
				'54' => '6',
				'55' => '7',
				'56' => '8',
				'57' => '9'
			);

			if ($this->globais['isXampp']) {

				$this->globais['callerid'] = '1138118400';
				$this->globais['uniqueid'] = date("Ymd") . "." . date("His");
				$this->globais['digitado'] = '';

				$host = 'localhost';
				$user = 'root';
				$password = '';
				$database = 'hitpbx_homologacao';
				$port = '3306';
				$this->globais['db'] = mysqli_connect($host, $user, $password, $database, $port) or die('Erro de conexão com o banco de dados');
				mysqli_set_charset($this->globais['db'], 'utf8');

				$this->fgItemRun($this->globais['fgItemStart']);
			} else {

				$host = '172.31.187.152';
				$user = 'appuser';
				$password = 'nmvP$x23Vzb@T%Su';
				// $this->globais['hostname'] = gethostname();
				if ($this->globais['hostname'] == 'hitpbx-001') {
					$database = 'hitpbx-001';
				} else {
					$database = str_replace('hitpbx-', 'hitpbx_', $this->globais['hostname']);
				}
				$port = '6033';
				$this->globais['db'] = mysqli_connect($host, $user, $password, $database, $port) or die('Erro de conexão com o banco de dados');
				mysqli_set_charset($this->globais['db'], 'utf8');

				/*
				logAdd("111<br>");
				$query = "SELECT * FROM tab_ramal LIMIT 1";
				$result = mysqli_query($db,$query);
				logAdd($query."<br>");
				$result = mysqli_query($this->globais['db'],$query);
				logAdd($query."<br>");
				*/

				// ...

				/*
				$host = '172.31.187.150';
				$dbcdr = mysqli_connect($host, $user, $password, $database, $port) or die('Erro de conexão com o banco de dados');
				mysqli_set_charset($dbcdr, 'utf8');
				$query = "
					CREATE TABLE IF NOT EXISTS tab_ivr_log2 (
					  `id` INT NOT NULL AUTO_INCREMENT,
					  `uniqueid` VARCHAR(32) NOT NULL,
					  `did` TEXT NULL,
					  `quando` DATETIME NULL,
					  `fgitem_json` TEXT NULL,
					  `fgitem_result` TEXT NULL,
					  PRIMARY KEY (`id`))
					ENGINE = InnoDB
					DEFAULT CHARACTER SET = utf8;
				";
				$result = mysqli_query($dbcdr,$query);
				*/

				// ...

				$response = $this->agiRunCmd('EXEC NOOP HITAGI');
				$response = $this->agiRunCmd('ANSWER');
				$response = $this->agiRunCmd('EXEC WAIT 1');
				$response = $this->agiRunCmd('EXEC PLAYBACK beep');
				$response = $this->agiRunCmd('EXEC WAIT 1');

				$this->globais['digitado'] = '';

				$this->globais['callerid'] = $this->agiVarGet('CALLERID');
				$this->globais['uniqueid'] = $this->agiVarGet('UNIQUEID');

				$response = $this->agiVarSet('AGIDID', $this->globais['fgId']);

				$cmd = 'EXEC QUEUELOG NONE,' . $this->globais['uniqueid'] . ',NONE,INFO|IVRSTART';
				$response = $this->agiRunCmd($cmd);

				$cmd = 'EXEC QUEUELOG NONE,' . $this->globais['uniqueid'] . ',NONE,INFO|IVRAPPEND|->' . $this->globais['fgId'];
				$response = $this->agiRunCmd($cmd);

				if (1 == 1) {

					// Teste
					$callerid = $this->agiVarGet('CALLERID');
					$this->agiLog('callerid: ' . $callerid);
					$arr = array(
						'ramal' => '6999',
						'numero' => $callerid
					);
					$this->agiAddCallback($arr);

				} else {
					$this->fgItemRun($this->globais['fgItemStart']);
				}

				// 1353461660|1353461627.33271|NONE|NONE|INFO|IVRHANGUP|
				//$cmd = 'EXEC QUEUELOG NONE,' . $GLOBALS['uniqueid'] . ',NONE,NONE,INFO|IVRHANGUP';
				//$response = agiRunCmd($cmd);

				// $response = agiRunCmd('HANGUP');

			}
		}

		/*
		$this->teste();
		$this->globais['nomeFila'] = '10';
		$response = $this->tocarFila($this->globais['nomeFila'], 1);
		echo "\n" . $response . "\n";
		*/
	}
}