Commit Graph

314 Commits (940a6c1f97b21c9c31c8d0d5d908ad6cab8940ae)

Author SHA1 Message Date
adriano d298f75efc Merge branch 'el_lojas_melhorias' of github.com:AdrianoRobson/projeto-hit into el_lojas_melhorias 2024-03-21 09:21:01 -03:00
adriano 84896ec09c git commit -m "fix: Correct marking of bot messages from Omnihit application to be ignored upon return. Updated the frontend to chaining the notify data " 2024-03-21 09:16:31 -03:00
gustavo-gsp 9b6e48f54e feat: add notification for tickets in waiting status
Details:
- Implemented notification functionality for tickets that are in waiting status.
2024-03-20 14:33:36 -03:00
adriano 52e63706c1 feat: back to bot ura when the user is waiting in a queue 2024-03-18 18:05:59 -03:00
adriano e80ed8d092 Merge branch 'master' of github.com:AdrianoRobson/projeto-hit 2024-03-18 15:21:42 -03:00
adriano 5572ca1223 Merge branch 'feat-iam-integration' into feat_lojas 2024-03-18 15:19:53 -03:00
adriano db4bf2bf84 feat: Add routes and controllers to integrate with E-Trust Horacius for user and application management 2024-03-18 15:18:18 -03:00
Adriano d7019ffb1a feat: add notification and sound alert for new tickets in user's service queue
Details:
- Implemented functionality to notify users with a sound alert when new tickets arrive in their service queues.

fix: include responsible person's name when generating ticket already opened error in all languages

Details:
- Fixed the error generation process to include the name of the responsible person for the ticket when the system detects an attempt to create an already opened ticket.
2024-03-18 14:51:13 -03:00
adriano 0cc027252d feat(ura): Added option to return to the previous submenu and main menu
Fixed URAs context to prevent users from receiving information from a menu that is not currently in the context.
2024-03-15 11:59:32 -03:00
adriano 75b14becc3 feat: Modify ticket querying process to prioritize querying by ticket IDs before retrieving messages 2024-03-14 12:10:26 -03:00
adriano 5bcfc1bdcc feat: Implement querying of synthetic and analytical reports on tickets 2024-03-13 18:16:56 -03:00
adriano 5366f9943b chore: removed test code 2024-03-13 11:25:00 -03:00
adriano d47a36d8b2 feat: Allow identifying messages sent by the agent and the IVR 2024-03-13 11:19:40 -03:00
Henrriky 895ce83b5b feat: add reset password service 2024-03-12 17:18:41 -03:00
Henrriky d608538c9e feat: Add API routes for integrating Horacius users with Omnihit 2024-03-12 17:18:22 -03:00
Henrriky 2f56673962 refactor: update name of functions link and unlink user right 2024-03-12 17:16:46 -03:00
Henrriky fca4dd7036 feat: add unlink user right to change profile property of user to default 2024-03-12 17:16:07 -03:00
Henrriky 2d22a4b9f0 feat: add link user right to modify profile property of user 2024-03-12 17:15:24 -03:00
Henrriky 097737a3b8 feat: add check user right service 2024-03-12 17:11:26 -03:00
Henrriky 26e90c6ea9 feat: add middleware to verify token (API KEY) send by horacius system 2024-03-12 17:09:56 -03:00
Henrriky 3478b7c5b2 feat: add iam controllers (createUser, checkUser, deleteUser, updateUser, resetPassword, linkUserAndUserRight, unlinkUserAndUserRight, checkUserRight) 2024-03-12 17:06:39 -03:00
Henrriky 4c7e49fb9a feat: add base structure to EL-IAM integration 2024-03-12 12:46:12 -03:00
adriano 279c4697dd fix: save contact by remote whatsapp session 2024-03-07 19:38:22 -03:00
adriano e020a5f75d fix: Update frontend to indicate lack of WhatsApp connection and adjust backend to return 422 status for WhatsApp number validation issues 2024-03-07 18:03:46 -03:00
adriano c5c5ddb5a4 fix: bug id and body undefined from webhook 2024-03-07 15:25:22 -03:00
adriano ec6e84f567 feat: Add function in controller to remove whatsapp cache in Redis 2024-03-07 11:53:50 -03:00
adriano 9d4b80986d feat: Add function in controller to remove user and update cache in Redis 2024-03-07 11:47:42 -03:00
adriano 8e24f37219 fix: bug ignored wrong number connected in the application 2024-03-07 09:43:04 -03:00
adriano 2fc732eec1 feat: Implement Redis solution for querying WhatsApp number in webhook controller 2024-03-06 18:14:12 -03:00
adriano 943d121ab1 fix: Correct bug in editing official WhatsApp and implement solution to validate number using remote WhatsApp API 2024-03-06 11:00:03 -03:00
adriano 6c5b89fd28 feat: Add new function to clear user cache and include phone number field for official WhatsApp 2024-03-04 15:53:50 -03:00
adriano 8ca5b4503a fix: Correct search queries in the report and fix bugs in WhatsApp template sending 2024-03-01 17:47:18 -03:00
adriano 47ed80e1a9 feat: Update report to allow querying by creation date, update date, and service queue 2024-02-28 10:48:36 -03:00
adriano c9905eefb7 feat: Update to display total number of pending and waiting tickets 2024-02-26 16:58:39 -03:00
adriano 237fa8124e feat: Update application to receive vecard from the client 2024-02-26 11:18:01 -03:00
adriano 1d3a6178ba feat: Improve code for transferring users to another agent 2024-02-23 14:36:52 -03:00
adriano 7fc0f136ff fix: Fix bug in ticket transfer from selected user's queue by agent 2024-02-22 15:20:26 -03:00
adriano d25d296498 feat: Update response message for clarity 2024-02-21 18:10:30 -03:00
adriano 9ff95ff4bd feat: Add route for creating tickets from external endpoints and update authentication middleware 2024-02-21 17:47:23 -03:00
adriano 5abab2ef05 feat: Optimize user search via Redis for backend access 2024-02-21 11:23:51 -03:00
adriano 9370931737 fix: infinite transfer message send to client 2024-02-21 09:17:12 -03:00
adriano db140a328c feat: Enable direct transfer of tickets to agent via WhatsApp user input 2024-02-20 12:33:36 -03:00
adriano 051e1b3b2a feat: Add code to enable sending of information via socket to application monitoring dashboard 2024-02-09 09:35:19 -03:00
adriano c444012963 feat: Uncomment code to allow backend to send disk space information to frontend 2024-02-08 09:13:19 -03:00
adriano 7bab4bf6b9 feat: Optimize database by reopening bot tickets instead of creating new ones 2024-02-07 17:52:07 -03:00
adriano ad89d3ccdb feat: Support IVR(ura) for bot interactions, optimize botqueue user checks, and allow supervisor to view all tickets 2024-02-05 12:29:49 -03:00
gustavo.pinho 11e2dc1a50 Merge branch 'integracao_wa_oficial_el_editing' of https://github.com/AdrianoRobson/projeto-hit into integracao_wa_oficial_el_editing 2024-02-01 18:49:13 -03:00
gustavo.pinho c3ffab3819 style: update job column display and enhance job editing
Details:
- Improved the presentation of the job column for better clarity.
- Enhanced the functionality for editing job roles.
2024-02-01 18:49:06 -03:00
adriano 09a469e892 Merge branch 'integracao_wa_oficial_el_editing' of github.com:AdrianoRobson/projeto-hit into integracao_wa_oficial_el_editing 2024-02-01 18:30:19 -03:00
gustavo.pinho 6a5a51ff3f chore: update reports tab for supervisors, add reminders functionality, and include user roles
Details:
- Updated the reports tab to enhance functionality for supervisors.
- Implemented a reminders feature for improved user experience.
- Added user roles to enhance user management capabilities.
2024-02-01 17:46:23 -03:00
adriano a2f946d849 feat: Configure business hours for WhatsApp sessions and add setting to hide campaign module 2024-02-01 17:16:56 -03:00
adriano 255b1bb47b feat: Allow supervisor users to view dashboard and reports 2024-01-30 09:50:37 -03:00
adriano 5bfaa7f733 fix: Resolve duplicated display of users on online/offline dashboard 2024-01-29 14:17:42 -03:00
adriano 4edddd2dbb feat: Automatically add '55' to the beginning of phone numbers in ContactController 2024-01-29 11:34:56 -03:00
adriano bc134c827c feat: Enable users to transfer to other queues and users with the same WhatsApp connection. 2024-01-29 08:48:20 -03:00
adriano edbb565f62 refactor: Otimização do codigo responsavel por controlar o horario de expediente 2023-10-18 11:57:36 -03:00
adriano 8b6d7e2597 fix: Correção para considerar o id do numero que esta conectado na interface 2023-10-13 11:52:26 -03:00
adriano c151473d52 Atualização basica para envio de template do Whatsapp cloud API 2023-09-19 09:41:15 -03:00
adriano 72c489a27b remoçao de console.log 2023-09-16 11:46:42 -03:00
adriano 996e182fb6 Atualização para habilitar ou desabilitar whatsapp oficial 2023-09-16 11:45:44 -03:00
adriano 6d525e4224 estado funcional whatsapp api oficial 2023-09-08 16:50:51 -03:00
adriano 42535f2e6c whatsapp oficial em desenvolvimento 2023-08-28 14:05:53 -03:00
adriano 22ad48e9be Correção de propriedade null 2023-08-15 13:59:25 -03:00
adriano 2138d70fa9 Merge branch 'update_newtemper' into modulo_campanha_update_newtemper 2023-08-15 09:40:48 -03:00
adriano 5907fc6cb2 Finalização do modulo campanha 2023-08-14 15:39:05 -03:00
adriano 75eb24fe62 Modulo campanha basico finalizado 2023-08-14 06:48:39 -03:00
adriano ee11b977cc Adição do recurso para transferir ticket quando entrar em loop infinito de ura 2023-08-10 09:32:38 -03:00
adriano b3ac76e340 Refatoração do codigo de configuração de tickets 2023-08-09 10:24:11 -03:00
adriano 9125be43de finalização do recurso para envio de mensagem em finais de semana e feriados 2023-08-09 08:30:03 -03:00
adriano 18db49c88c desativaçao de codigo de bot 2023-08-08 14:02:51 -03:00
adriano 4ee662f4ff remoção de codigo desativado de bot 2023-08-08 14:01:02 -03:00
adriano f778a928c8 Correção para evitar que o ticket expiration gere um novo ticket 2023-08-08 12:31:25 -03:00
adriano c8ea53a4bc finalização do recurso de encerramento de ticket automatico e expiração de ticket 2023-08-08 12:09:03 -03:00
adriano 1e0b8b9d29 finalização da implementação para que um mesmo contato fale com whatsapps distintos da interface omnihit 2023-07-28 09:25:13 -03:00
adriano 4ee65ad300 modulo canpanha em desenvolvimento 2023-07-26 17:24:10 -03:00
adriano 21ce9e1825 customização para editar ura e filas 2023-07-20 12:30:26 -03:00
adriano 92f7d8b4db Atualização: ao criar ticket associar a uma fila, busca por ticket e conteudo, trasnferencia de ticket sem necessidade de escolher usuario, correção de notificações de mensagens recebidas para ter o mesmo comportamento do whatsapp web. 2023-07-12 11:54:29 -03:00
adriano 1246f59441 Alteração no tempo do ack(Status de envio da mensagem). De 500 milisegundos para 4000 milesegundos 2023-05-29 17:04:26 -03:00
adriano 110c4007c8 Soving problem status message 2023-05-22 08:56:51 -03:00
adriano 0a5c3fe7f3 Comentário de console.log 2023-05-19 13:00:51 -03:00
adriano 2c48aafbdb Correção para obrigar o usuario a inserir numero com 55 no inicio 2023-05-19 13:00:07 -03:00
adriano 4aa90698f1 Exibindo console para rastrear problema 2023-05-19 10:50:54 -03:00
adriano 7358e314ba Correção no diretorio semente das sessões para atualizar a sessao quando estiver conectado 2023-05-02 09:47:41 -03:00
adriano 69da69089a Inclusao de try catch para rastrear a origem do tcp_wrap.cc erro 2023-04-20 15:48:42 -03:00
adriano ee16d6e7c3 correção da atualização do email sem comentarios 2023-04-12 14:46:48 -03:00
adriano a2471fd08d correção da atualização do email 2023-04-12 14:45:50 -03:00
adriano 57b32a99e7 Correção na api de gerenciamento de whatsapp para nao deletar sessão de outra aplicação caso tenha o mesmo id 2023-04-11 17:17:17 -03:00
adriano 5073ccadf7 Correção do bug tcp_wrap que ocorriga quando um usuario era atualizado com um email que ja esta cadastrado no banco 2023-04-11 15:00:37 -03:00
adriano 67fbaaef88 Adição de chave no .env para armazenar o ip do backend 2023-04-10 18:53:03 -03:00
adriano bb0e93128a Alteração para suportar multi sessões remotamente 2023-04-10 09:08:09 -03:00
adriano 79755d8c52 Remoção de console.log 2023-04-08 19:38:16 -03:00
adriano b43e76938f Pequenas adições de console.log 2023-04-08 18:31:37 -03:00
adriano 6d9bef094f Commit de correção de validação. 2023-04-04 09:30:28 -03:00
adriano 3c3a8107ac Remoção de comentarios 2023-02-23 12:13:51 -03:00
adriano cdc1eac8ef Correção do erro no uso do tipo Number/number em typescript 2023-02-13 20:34:09 -03:00
adriano 221caefa20 Correção de erro crotesco no tipo Number e numeber em typescript 2023-02-13 20:29:55 -03:00
adriano 3c2790e3d4 Criação de commit para url da api que gerencia a criaçado api de sessoes remotas 2023-02-13 09:43:00 -03:00
adriano b309a43fe3 Habilitação do envio de informação de espaço no servidor 2023-02-10 11:03:23 -03:00
adriano c4258b3431 Aleração para desativar o auto restore 2023-02-10 09:39:50 -03:00
adriano 1dc329f29b comentario de codigo 2023-02-09 18:17:19 -03:00